Server, Cashier
Stone Cold Creamer
10.2024 - 02.2025
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Improved team efficiency by assisting with the training of new staff members in ice cream making techniques.
- Offered samples of new ice cream flavors to customers.
- Maximized product consistency by following established recipes and measuring ingredients accurately.
- Ensured compliance with health and safety regulations by adhering to proper food handling procedures at all times.
- Helped maintain a safe work environment by identifying potential hazards and taking appropriate steps to mitigate risks before accidents occurred.
- Enhanced customer satisfaction by creating and maintaining a clean, organized workspace for ice cream production.
- Supported positive team morale by maintaining open communication channels with coworkers and addressing any concerns promptly.
- Maintained a high level of quality control through regular equipment cleaning and maintenance checks.
- Introduced new menu items, sundae toppings, and cone varieties to encourage upselling and add-on purchases.
- Provided exceptional customer service, promptly addressing any inquiries or concerns to ensure satisfaction with their ice cream experience.
- Demonstrated adaptability by quickly learning new machinery or software systems as needed to stay current within the industry.
