Mykia Taylor

Hours per week: 40.

Provided direct support and guidance to disaster survivors, assisting with applications for federal assistance programs, such as the Individuals and Households Program (IHP). Conduct needs assessments for individuals and families impacted by disasters, identifying immediate needs (housing, food, medical care), and connecting them with appropriate resources. Offer crisis counseling and emotional support, utilizing active listening and trauma-informed practices.

Translate written and verbal communication for non-English-speaking individuals to ensure equal access to information and services. Successfully completed multiple FEMA training courses, enhancing knowledge and skills related to disaster response and assistance.

Hours per week: 40.

Assisted in packaging and labeling of products for shipment. Staged and sorted multiple types of products for loading. Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes. Completed day-to-day duties accurately and efficiently.

Hours per week: 40.

Addressed and resolved customer concerns to maintain brand loyalty. Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.

Input orders into point of sale system and handled customer payments. Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.

Hours per week: 20.

Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity. Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor. Operated cash registers to process payments from customers. Recognized by management for providing exceptional customer service.