Mykia Towns
Crawford,GA
Summary
Experienced in customer service and administrative support, seeking to leverage skills in a Front Desk/Bookkeeping role. Proficient in managing office communications, scheduling, and basic accounting tasks, with a strong attention to detail and organizational abilities. Demonstrates excellent problem-solving skills and a commitment to maintaining a professional and welcoming environment for clients and staff.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's
Washington, GA
05.2015 - Current
- Supervised daily operations to ensure smooth and efficient service during shifts, enhancing customer satisfaction and operational efficiency
- Managed a team of employees, providing guidance, training, and performance feedback to foster a productive work environment
- Coordinated staff schedules and assignments, optimizing labor resources to meet fluctuating business demands
- Monitored inventory levels and placed orders for supplies, ensuring adequate stock and minimizing waste
- Handled customer complaints and resolved issues promptly, maintaining a positive dining experience and upholding company standards
- Ensured compliance with health and safety regulations, conducting regular inspections and implementing corrective actions when necessary
- Assisted in cash management duties, including balancing registers and preparing daily financial reports
Warehouse Assistant
Caterpillar
Athens, GA
10.2020 - 07.2023
- Managed the receipt, storage, and distribution of materials and products, ensuring efficient warehouse operations
- Conducted regular inventory audits to maintain accurate stock levels and minimize discrepancies
- Operated forklifts and other warehouse equipment safely to transport and organize goods
- Assisted in the implementation of safety protocols to maintain a secure working environment
- Coordinated with suppliers and logistics teams to ensure timely delivery and dispatch of products
- Maintained detailed records of inventory transactions and updated database systems accordingly
- Supported the training of new staff on warehouse procedures and equipment usage
Bookkeeping Clerk
Ingles Market
Washington, GA
10.2018 - 10.2019
- Managed and maintained accurate financial records, ensuring all transactions were recorded in compliance with company policies and procedures
- Reconciled daily cash receipts and bank deposits, identifying and resolving discrepancies to ensure financial accuracy
- Processed accounts payable and receivable, ensuring timely and accurate payment and collection of funds
- Prepared and submitted financial reports to management, providing insights into financial performance and areas for improvement
- Assisted with month-end and year-end closing processes, contributing to the accurate preparation of financial statements
- Collaborated with team members to support financial audits, ensuring compliance with regulatory requirements
- Utilized accounting software to streamline bookkeeping processes, improving efficiency and accuracy
Education
High School Diploma -
Washington Wilkes Comprehensive High School
Washington, GA05.2017
Skills
- Customer service
- Communication
- Organization
- Time management
- Attention to detail
- Data entry
- Problem Solving
- Multitasking
- Financial reporting
- Leadership
- Dedication
- Type 50 WPM
Certification
- Microsoft Word, PowerPoint, and Excel 2014
- Certified Nurse Aid, 2017
- ServSafe, 2017
- Technical Certificate of Credit, 2018
Timeline
Warehouse Assistant
Caterpillar
10.2020 - 07.2023
Bookkeeping Clerk
Ingles Market
10.2018 - 10.2019
Shift Manager
McDonald's
05.2015 - Current
High School Diploma -
Washington Wilkes Comprehensive High School
Similar Profiles
Kelly IbarraKelly Ibarra
Crew Member at McDonald'sCrew Member at McDonald's
Catina GoodmanCatina Goodman
People Department Manager at McDonald'sPeople Department Manager at McDonald's
Shova LambkaShova Lambka
Crew Member at McDonald'sCrew Member at McDonald's