Mykiesha Brent
Henderson,NV
Summary
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.
Overview
19
19
years of professional experience
Work History
Personal Care Assistant
Home Instead
Henderson, NV
06.2023 - Current
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
Residential Manager
Global Resource Support
Henderson, NV
01.2023 - 06.2023
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Maintained adequate staffing to meet objectives within budget.
- Transported clients to doctor's appointments and errands.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Coordinated adequate coverage for resident needs with organized staff schedules and assignments.
- Oversaw daily operations, maintenance and administration of various properties.
- Drafted monthly manager's report to report data and events to board members and management.
- Kept building up-to-date with current fire and health code standards.
- Managed security policies to effectively protect 9 residents and more than 20 staff.
House Manager
sevita
Henderson, NV
07.2022 - 03.2023
- Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
- Conducted required fire drills and emergency preparedness drills.
- Responded to resident complaints and coordinated with contractors to perform necessary repairs on units.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
Certified Medication Technician
The Bridge At Paradise Valley
Henderson, NV
10.2021 - 08.2022
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Maintained medication stock and cleaned patient rooms and equipment.
- Assessed patient needs in response to medications.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Caregiver
IHSS Adult Services Program
Hemet, CA
06.2010 - 06.2022
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with meal planning to meet nutritional plans.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Maintained clean and well-organized environment for client happiness and safety.
Caregiver
Starr Homecare
Murrieta, CA
01.2019 - 01.2021
- Followed care plan and directions to administer medications.
- Assisted with meal planning to meet nutritional plans.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Monitored vital signs and medication use, documenting variances and concerning responses.
Caregiver
Maisey's Guest Home
Hemet, CA
01.2015 - 04.2018
- Assisted patients with bathing, dressing, daily hygiene care and grooming.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
Call Center Representative
AppleOne
San Gabriel, CA
09.2016 - 10.2017
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Educated customers on special pricing opportunities and company offerings.
- Explained key information regarding products and services to customers to encourage informed decision-making.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
CNA
View Height Convalescent Hospital
Los Angeles, CA
01.2005 - 08.2006
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
Education
High School Diploma -
Hemet Adult School
2014
Skills
- Compassionate client care
- Organizational leadership
- Behavior redirection
- Team management
- Medication administration
- Wound care
- Meal preparation
- Care plan management
- First aid and safety
- Case management experience
- Client documentation
- Supervision & leadership
- Well-Trained in Microsoft Excel and Microsoft word
Timeline
Personal Care Assistant
Home Instead
06.2023 - Current
Residential Manager
Global Resource Support
01.2023 - 06.2023
House Manager
sevita
07.2022 - 03.2023
Certified Medication Technician
The Bridge At Paradise Valley
10.2021 - 08.2022
Caregiver
Starr Homecare
01.2019 - 01.2021
Call Center Representative
AppleOne
09.2016 - 10.2017
Caregiver
Maisey's Guest Home
01.2015 - 04.2018
Caregiver
IHSS Adult Services Program
06.2010 - 06.2022
CNA
View Height Convalescent Hospital
01.2005 - 08.2006
High School Diploma -
Hemet Adult School