Proven leader with a track record of driving growth at Checkers Restaurant through strategic operations management and team building. Excelled in fostering client relationships and boosting profitability, demonstrating strong problem resolution skills. Achieved significant improvements in employee satisfaction and financial performance, showcasing a blend of hard and soft skills essential for dynamic business environments.
Hi, I’m
Mykiyla Bell
Memphis,TN
Summary
Overview
5
years of professional experience
1
Certification
Work History
Checkers Restaurant
General Manager
10.2022 - Current
Job overview
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
Phelps
Security Officer
04.2022 - 06.2023
Job overview
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Amazon
Warehouse Worker
01.2022 - 10.2022
Job overview
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
McDonald's
Crew Member Team Leader
10.2019 - 01.2022
Job overview
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
- Oversaw cash management procedures, ensuring accuracy in transactions and reducing discrepancies in end-of-day reports.
Education
Hillcrest High SchoolMemphis, TN
High School Diploma from High School Diploma
05.2022
University Overview
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
Certification
Food Handler Certification
Timeline
General Manager
Checkers Restaurant
10.2022 - Current
Security Officer
Phelps
04.2022 - 06.2023
Warehouse Worker
Amazon
01.2022 - 10.2022
Crew Member Team Leader
McDonald's
10.2019 - 01.2022
Hillcrest High School
High School Diploma from High School Diploma
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