Mykyta Panin
Pullman,WA
Summary
Well-rounded individual proficient in computer skills and customer service. Always ready to step up to the plate and perform to expected expectations when needed. Can work well individually or in a team setting. Love talking to people and assisting customers, and providing a pleasant experience that leaves them with a smile on their face.
Overview
3
3
years of professional experience
Work History
Automotive Technician
Daa Seattle
Auburn, Washington
06.2022 - Current
- Serviced a variety of vehicles over my time at the auction's service department.
- I have performed tasks ranging from something as simple as an oil change to suspension work, transaxle replacements, brakes, engine replacements, etc.
- Performed in-depth electrical diagnosis on a variety of vehicles with different issues and answers to those issues.
- Being the young guy at the shop gave me the ability to advance my computer skills as well; I am familiar with anything from ordering parts to using diagnostic applications to find the source of the problem.
- Worked on a variety of vehicles, anything from the Ferrari 428 Spider for a CEL diagnosis and frame inspection, to the 2016 Hellcat, for which I did an A/C in-op diagnosis, to simpler vehicles like a water pump on a Chevrolet Malibu, and electrical diagnosis such as the 2016 F-150 I diagnosed for an in-op air dam system.
Service Advisor
Point S
Moscow, ID
08.2024 - 06.2025
- I worked as a service advisor at Point S in Moscow, ID.
- Scheduled appointments and managed service workflow effectively.
- Assisted customers with service inquiries and product recommendations.
- Facilitated communication between technicians and customers regarding service updates.
- Effectively bill customers for the service that was provided, and organize the transactions in their specific folder.
- Collaborated with technicians to ensure timely vehicle repairs and maintenance.
Education
2 Years of College Going On 3rd - Criminal Justice
Washington State University
Pullman, WA06-2027
High school diploma -
White River High School
Buckley, WASkills
- Cars knowledge
- Organizing files
- Keeping a balanced schedule
- Planning ahead
- Writing work orders
- Assigning work orders
- Timely completion of work orders
- Customer communication
- Problem-solving
- Working with programs
- Working with operating systems
- Quick learner
- Customer service
- Conflict resolution
- Effective communication
- Team collaboration
- Data entry
- Service estimates
- Strong work ethic
- Team player mentality
- Staff education and training
- Computer skills
Personal Information
Age: 21
Languages
Ukrainian
Limited
Russian
Native/ Bilingual
Affiliations
- Certified mechanic and race car driver
Timeline
Service Advisor
Point S
08.2024 - 06.2025
Automotive Technician
Daa Seattle
06.2022 - Current
2 Years of College Going On 3rd - Criminal Justice
Washington State University
High school diploma -
White River High School