Myla Brown
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Travel Merchandise Associate
Way To Go Merchandise
Milwaukee, WI
10.2022 - 01.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays
- Reset specific store departments or entire stores and fully set up new stores according to planograms
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products
- Updated pricing and signage to complete product displays
Caregiver
Caring With Honor
Milwaukee, WI
05.2020 - 09.2021
- Responsible for preparing meals, drawing baths, and transporting to doctors appointments and any other related tasks
- Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps
- Prepared items according to written or verbal orders
- Medication management
Home Health Care Aide
ILife
Milwaukee, WI
06.2018 - 09.2022
Crew member/shift manager
McDonald's
Wauwatosa, WI
09.2016 - 06.2018
- Experience taking food orders, managing cash registers, and properly handling food while checking temps
- Food service worker with fast food, retail and customer service experience
- Trained new cashier staff on checkout procedures, customer service standards and security protocols
- Trained in food safety and handling. Working hard to produce high-quality meals and provide exceptional customer service
- Completed thorough opening,closing and shift change functions to maintain operational standards each day
- Customer-focused fast food worker with extensive knowledge with POS systems, food preparation, and safety regulations.
Customer Service Sales Associate
Boston Store
Wauwatosa, WI
09.2013 - 06.2016
- Brought forth excellent customer service skills and a commitment to customer satisfaction
- Answered incoming phone calls to offer information to customers and direct callers
- Maintained knowledge of policy changes and promotions to better serve customers with current information
- Increased customer satisfaction ratings by providing prompt and accurate service
- Engaged customers, built connections and maintained a positive attitude.
Education
High School Diploma -
Riverside University High School
06.2017
Skills
- Active Listening
- Adaptability
- Problem Solving
- Excellent Communication
- Effective Time Management
- Patience
- Knowledge of POS
- 10 years in customer service industry
- Multitasking Abilities
- Flexible and Adaptable
- Safe food handling
Timeline
Travel Merchandise Associate
Way To Go Merchandise
10.2022 - 01.2023
Caregiver
Caring With Honor
05.2020 - 09.2021
Home Health Care Aide
ILife
06.2018 - 09.2022
Crew member/shift manager
McDonald's
09.2016 - 06.2018
Customer Service Sales Associate
Boston Store
09.2013 - 06.2016
High School Diploma -
Riverside University High School