Myla Cury
Owensboro
Summary
Dedicated and tech-savvy professional with strong qualifications for remote work, including electronic training in Microsoft Office Suite and Google Workspace. Brings over 2 years of customer service experience, with a proven track record of delivering exceptional support and building positive client relationships. Skilled in communication, time management, and meeting deadlines in fast-paced, independent work environments. Adept at handling multiple responsibilities with efficiency and professionalism, making me a strong candidate for remote roles across administrative, support, or customer-facing functions.
Overview
3
3
years of professional experience
Work History
Shift Leader
Crumbl
10.2023 - 05.2025
- Supervised daily operations, ensuring team adherence to safety protocols and service standards.
- Trained and mentored new staff on operational procedures and customer service techniques.
- Streamlined workflow processes to enhance efficiency and reduce wait times during peak hours.
- Coordinated shift scheduling, optimizing staff coverage based on business needs and employee availability.
Personal Assistant
Elite Assets
06.2023 - 01.2025
- Managed executive calendar, prioritizing appointments and meetings for optimal time utilization.
- Coordinated travel arrangements, ensuring efficient itineraries and compliance with company policies.
- Prepared detailed reports and presentations, enhancing communication of key information to stakeholders.
- Streamlined office operations by implementing effective filing systems and maintaining organized digital records.
Online Personal Shopper
Kroger
06.2022 - 01.2023
- Curated personalized shopping experiences based on customer preferences and purchase history.
- Navigated online ordering platforms to ensure accurate product selection and availability.
- Communicated effectively with customers to address inquiries and resolve issues promptly.
- Collaborated with store teams to manage inventory levels for popular online items.
Education
Bachelor of Science - Criminal Justice
University of Louisville
05-2028
Owensboro High School
Owensboro, KY05-2022
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
- Customer service focus
- Strong verbal and written communication
- Creative problem solving
Timeline
Shift Leader
Crumbl
10.2023 - 05.2025
Personal Assistant
Elite Assets
06.2023 - 01.2025
Online Personal Shopper
Kroger
06.2022 - 01.2023
Bachelor of Science - Criminal Justice
University of Louisville
Owensboro High School
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