Myla Hawkins
Huntsville,AL
Summary
Dynamic Team Lead proven ability to foster collaboration among team members while enhancing customer satisfaction through effective communication and problem solving skills. Recognized for academic achievements, including being on the Honor Roll at Alabama A&M University. Committed to pursuing a career in dentistry, with aspirations to make a meaningful impact in the community. Equipped with a strong foundation in teamwork and critical thinking.
Overview
3
3
years of professional experience
Work History
Team Lead
Whataburger
Memphis, TN
10.2023 - 05.2024
- As a Team Lead at Whataburger, the focus is on managing the team to ensure high standards of service and food quality are maintained. This role requires effective communication and leadership skills to motivate staff and enhance productivity. Trained and mentored new team members to ensure they meet operational standards
Personal Shopper
Walmart
Madison, AL
08.2023 - 02.2024
- The role of OPD (Online Pickup and Delivery) at Walmart
- Picked online grocery orders using Walmart handheld devices and store apps.
- Verified product quality, dates, and freshness before bagging orders.
- Located merchandise across aisles and backroom using order lists.
Bayhost
Topgolf
Huntsville, AL
05.2024 - 06.2025
- Working as a Bayhost at Topgolf involves providing an exceptional experience for guests by ensuring that all bays are clean and well-maintained. The role requires strong interpersonal skills to interact with customers and assist them in making their visit enjoyable. Responsibilities include managing the flow of guests, addressing their needs, and maintaining a welcoming environment. Attention to detail and the ability to work in a fast-paced setting are essential for success.
Coustomer Service Rep.
Avis/Budget
03.2026 - Current
- Assisted customers with car rentals, reservations, payments, and general questions. Helped customers choose vehicles, explained rental policies, and handled issues with reservations or billing. Worked with the team to keep daily operations running smoothly and help resolve customer concerns.
Education
Bachelor -
Alabama A&M University
Normal, AL05-2027
High School Diploma -
Cordova High School
Cordova, TN05-2023
Skills
- Communication
- Team Leadership
- Attention to Detail
- Problem Solving
- Customer service
Timeline
Coustomer Service Rep.
Avis/Budget
03.2026 - Current
Bayhost
Topgolf
05.2024 - 06.2025
Team Lead
Whataburger
10.2023 - 05.2024
Personal Shopper
Walmart
08.2023 - 02.2024
Bachelor -
Alabama A&M University
High School Diploma -
Cordova High School