Mylee Shields
Rockwall,TX
Summary
Dynamic educator with a proven track record at Rockwall ISD, excelling in lesson planning and classroom management. Skilled in fostering relationships and implementing differentiated instruction, I enhance student engagement and critical thinking. Committed to continuous improvement, I leverage technology to create inclusive learning environments that promote academic success.
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
2026
2026
years of professional experience
Work History
Teacher
Rockwall ISD
07.2024 - 08.2025
- Developed engaging lesson plans aligned with state standards to enhance student learning outcomes.
- Implemented differentiated instruction strategies to accommodate diverse learning needs in the classroom.
- Utilized technology tools, such as interactive whiteboards and educational software, to facilitate interactive lessons.
- Collaborated with colleagues to create a positive and inclusive classroom environment for all students.
- Monitored student progress through assessments and provided timely feedback to encourage academic growth.
- Communicated effectively with parents regarding student performance and classroom activities through regular updates.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Teacher
Mesquite ISD
07.2019 - 08.2024
- Organized extracurricular activities that promoted student engagement and social skills development.
- Participated in professional development workshops to enhance teaching skills and stay current with educational trends.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
Medical Receptionist
Mid City Pediatrics
2014 - 2018
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Handled patient inquiries and provided exceptional customer service in a fast-paced environment.
- Processed insurance claims and verified patient eligibility to ensure accurate billing.
- Maintained electronic health records with attention to detail, ensuring compliance with regulations.
- Coordinated communication between healthcare providers, patients, and staff for seamless operations.
- Led initiatives to streamline administrative tasks, reducing wait times for patients significantly.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Supported office staff and operational requirements with administrative tasks.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Education
Bachelor - Education
Southern Arkansas University
Magnolia, AR05-2014
High School Diploma -
Malvern High School
Malvern, AR05-2010
Skills
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
- Instructional best practices
- Serving diverse communities
- SMART board aptitude
- Team building
- Task prioritization
- Reporting and documentation
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Office administration
- Patient registration
- Microsoft office
- HIPAA compliance
- Appointment setting
- Insurance verification
- HIPAA guidelines
- Appointment management
- Payment collection
- Reminder calls
- Patient relations
- Records management
- Workflow optimization
- Medical office administration
- Medical office procedures
Timeline
Teacher
Rockwall ISD
07.2024 - 08.2025
Teacher
Mesquite ISD
07.2019 - 08.2024
Medical Receptionist
Mid City Pediatrics
2014 - 2018
Bachelor - Education
Southern Arkansas University
High School Diploma -
Malvern High School