Mylene Houch
Grand Rapids,OH
Summary
Proven achiever with experience at the United States Postal Service, adept in handling and sorting mail with a keen focus on workplace safety. Excels in team collaboration and problem-solving, ensuring efficient operations and enhanced customer satisfaction. Demonstrates a strong ability to meet tight deadlines and manage high-volume workloads, contributing to operational excellence and security compliance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Mail Handler
United States Postal Service, USPS
05.2020 - Current
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient work handling processes.
- Maximized workplace safety with proper handling techniques.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
- Safeguarded confidential information through diligent adherence to security protocols while handling sensitive documents or packages.
- Developed strategies to speed up work.
- Prioritized time-sensitive materials by recognizing urgent markings or deadlines, ensuring prompt delivery without compromising quality standards.
- Enhanced customer satisfaction, addressing inquiries regarding mail status or issues in a professional manner.
Server
Vietnamese Restaurant
01.2013 - 11.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served promptly with focused attention to customer needs.
- Developed strong rapport with people through genuine hospitality efforts leading to repeat business.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
Daycare Teacher
Rogy's Learning Center
02.2002 - 04.2013
- Developed strong relationships with parents through regular communication.
- Collaborated with fellow daycare teachers to create a cohesive educational experience across all classrooms within the center.
- Utilized technology.
- Established positive relationships with students and families.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Education
Bachelor of Elementary Education - Education
St. Peter's College of Balingasag
Philippines05.2001
High School Diploma -
St. Rita's College of Balingasag
Philippines04.1997
Skills
- Handling and sorting mail
- Team Collaboration
- Problem-solving skills
- Workplace Safety
- Deadline-oriented
- Route Management
- Machine Operation
- Post office operations
- Equipment monitoring
- Package routing
- Mailing restriction expertise
- Regulatory Compliance
- Confidentiality Awareness
Certification
- Certified Mail Handler
Timeline
Mail Handler
United States Postal Service, USPS
05.2020 - Current
Server
Vietnamese Restaurant
01.2013 - 11.2019
Daycare Teacher
Rogy's Learning Center
02.2002 - 04.2013
Bachelor of Elementary Education - Education
St. Peter's College of Balingasag
High School Diploma -
St. Rita's College of Balingasag
Similar Profiles
Jaime NovenoJaime Noveno
City Carrier Assistant at United States Postal Service, USPSCity Carrier Assistant at United States Postal Service, USPS
Richard GaryRichard Gary
Mail Carrier at United States Postal Service, USPSMail Carrier at United States Postal Service, USPS
Nickolas Piazza Sr.Nickolas Piazza Sr.
Executive Plant Manager Major at United States Postal Service, USPSExecutive Plant Manager Major at United States Postal Service, USPS