Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist
Mylene Humphrey

Mylene Humphrey

Billings,MT

Summary

Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service, parcel picking and packing operations, and inventory management. Dedicated, well-organized, highly communicative, and detail-oriented.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Fulfillment Center Associate

Amazon LLC
09.2020 - 01.2024
  • Enhanced order accuracy by diligently picking and packing items according to customer specifications.
  • Reduced shipping errors by meticulously checking orders against packing slips before dispatching packages.
  • Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
  • Streamlined fulfillment processes for increased efficiency through consistent organization of inventory and workspace.

Lead Line Cook

BALTIMORE COUNTRY CLUB
02.2019 - 02.2020
  • Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving strategies.
  • Enhanced menu offerings by creating innovative, seasonal dishes that attracted new customers and increased overall satisfaction.
  • Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
  • Collaborated with management to design and implement cost-control measures, reducing food waste and overall expenses.

Intern

Busch Gardens Williamsburg
03.2018 - 07.2018
  • Enhanced kitchen efficiency by organizing and preparing ingredients for daily use.
  • Maintained high standards of cleanliness and sanitation within the kitchen, ensuring a safe working environment.
  • Collaborated with fellow interns to complete tasks efficiently and effectively, contributing to overall team success.
  • Participated in weekly inventory checks, ensuring all supplies were stocked and ready for use.

Cashier Team Lead

Jollibee Foods
01.2017 - 02.2018
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.

Education

Bachelor of Science - Human Resources Management

Southern New Hampshire University
Hooksett, NH
05.2026

Bachelor of Science - Hotel And Restaurant Management

Hercor College
Capiz, Philippines
03.2018

Skills

  • Inventory Management
  • Team Leadership
  • Packing Efficiency
  • Customer Service
  • MS Office
  • Attention to Detail
  • Multitasking Abilities
  • Fluent in English & Tagalog

Certification

Medical Billing and Coding Technician, November 24, 2023

Timeline

Fulfillment Center Associate

Amazon LLC
09.2020 - 01.2024

Lead Line Cook

BALTIMORE COUNTRY CLUB
02.2019 - 02.2020

Intern

Busch Gardens Williamsburg
03.2018 - 07.2018

Cashier Team Lead

Jollibee Foods
01.2017 - 02.2018

Bachelor of Science - Human Resources Management

Southern New Hampshire University

Bachelor of Science - Hotel And Restaurant Management

Hercor College

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Mylene Humphrey