Mylene Florendo
Behavioral Health Technician
North Hollywood,CA
Summary
Skilled Behavioral Health Technician with a proven track record at Empower Recovery Center, enhancing patient outcomes through expert documentation and crisis intervention. Demonstrates exceptional group facilitation and motivational interviewing, ensuring high levels of patient engagement and satisfaction. Adapts seamlessly to challenges, fostering significant behavioral support and recovery.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Empower Recovery Center
07.2022 - Current
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
- Coordinated with external community resources as necessary, ensuring seamless transitions for patients requiring additional support services upon discharge from the facility.
- Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
- Performed client intake procedures according to internal standards for new admissions.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Contributed to continuous quality improvement initiatives within the facility, enhancing overall service delivery and patient satisfaction levels.
- Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
- Taught clients how to complete basic household chores and prepare food.
- Searched resident belongings prior to and during stays.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Took and monitored vital signs, administered medications, and managed patient behavior.
Behavioral Health Technician
Simonds Recovery Centers
09.2024 - Current
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
- Performed client intake procedures according to internal standards for new admissions.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Conducted client rounds to check on residents.
- Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
- Searched resident belongings prior to and during stays.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Used Kipu to document patient information, progress notes, and treatment plans.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Education
CADC - Addiction Counseling
Tarzana Treatment College
Tarzana, CA 11.2024 - Current
Skills
Documentation skills
Rounds management
Housekeeping skills
Group facilitation
Crisis handling
Behavioral support
Health assessments
Motivational Interviewing
Heartsaver CPR AED (CPR AED)
Certification
RAD-T II
Timeline
CADC - Addiction Counseling
Tarzana Treatment College
11.2024 - Current
RAD-T II
10-2024
Behavioral Health Technician
Simonds Recovery Centers
09.2024 - Current
Behavioral Health Technician
Empower Recovery Center
07.2022 - Current
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