Mylene Jan Janoras
San Francisco,California
Summary
Dedicated Executive Assistant skilled at offering high-level administrative support to senior-level staff with 15+ years of experience. Expert in travel and accommodation management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Successfully manages high-volume workloads in rapidly changing environment.
Overview
21
21
years of professional experience
Work History
Executive Assistant
PricewaterhouseCoopers
09.2019 - 12.2022
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Handled confidential and sensitive information with discretion and tact
- Organized and coordinated conferences and team meetings
- Processed travel expenses and reimbursements for executive team and senior management group
- Screened calls and emails and responded accordingly to support executive correspondence
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
- Filed paperwork and organized computer-based information
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning
- Coordinated events and worked on ad hoc projects
- Upheld strict timetables by maintaining accurate, balanced calendars of Partners
- Promoted team productivity by keeping supplies organized and well-stocked
- Volunteered to help with special projects of varying degrees of complexity
- Backup other EAs or reception when necessary.
Administrative Assistant
Embassy of the United States of America in Kuwait
08.2018 - 07.2019
- Provided administrative support for health promotion activities
- Directed calls to appropriate medical professional
- Executed medical record filing system to improve document organization and management.
- Coordinated and scheduled medical appointments
- Assisted coworkers and staff members with special tasks on daily basis
- Maintained operations of front desk
Executive Assistant
Deloitte Consulting WLL
09.2007 - 06.2018
- General office management and coordinated with global teams
- Attended meetings and followed up on actions
- Managed heavy calendar of Partner to optimize time
- Assisted in proposal and project submission to meet deadlines
- Arranged travel, accommodation and visa logistics
- Handled and organized mail distribution to appropriate executive
- Telephone management, maintained and archived files
- New employee coaching and enablement contribution.
Senior Sales Associate/Merchandiser
Carbonfiber - Ali Abdulwahab Al-Mutawa Co.
09.2004 - 09.2007
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Trained, coached, and mentored new sales associates for maximum performance
- Developed sales plans to increase market share, customer base and revenue
- Handled cash register operations and customer transactions to process payments
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines
- Participated in store meetings and product training sessions to understand and sell items
- Headed monthly stock-taking
- Handled internal memos and correspondence, organized filing of documents and invoices.
Secretary
Local Government
01.2003 - 07.2004
- Provided office support to barangay captain and other officials
- Prepared memos and correspondence, issuance of barangay clearance and certificates
- Handled administrative concerns
- Sorted incoming mail and managed outgoing mail and packages
- Conducted internet research and developed reports,
- Answered incoming telephone inquiries, and referred complex or sensitive matters to appropriate individuals.
HR and Administrative Assistant
Al Assal Manpower Incorporated
06.2002 - 12.2002
- Responsible for initial interview of applicants
- Administered and interpreted psychological tests
- Prepared curriculum vitae of shortlisted applicants
- Established and maintained a confidential and sensitive file system.
Education
Bachelor of Arts Major in Psychology -
De La Salle University - Dasmariñas Cavite
Cavite, Philippines03.2002
Diploma in Office Management -
International Institute For Computer Science Administration
Kuwait03.2007
Bachelor of Laws (Ll.B) -
Arellano University School of Law
Manila, Philippines03.2003
Skills
- Proficient in Google Suite
- Proficient in Microsoft Office such as Word, Excel, PowerPoint, Publisher and Outlook
- Highly focused and results-oriented in supporting complex, deadline-driven operations
- Expertise in multi-line telephone systems, scanners, faxes and copiers
- Efficient office management, coordination, completing research and reporting within demanding period
- Preparation of memos and correspondence
- Meticulous and attention to detail
- Office Management
- Expense Reporting
- Mail Management
- Travel Administration
- Expense Management
- Videoconference Preparation
- Executive Support
- Proofreading
- Filing and Data Archiving
Timeline
Executive Assistant
PricewaterhouseCoopers
09.2019 - 12.2022
Administrative Assistant
Embassy of the United States of America in Kuwait
08.2018 - 07.2019
Executive Assistant
Deloitte Consulting WLL
09.2007 - 06.2018
Senior Sales Associate/Merchandiser
Carbonfiber - Ali Abdulwahab Al-Mutawa Co.
09.2004 - 09.2007
Secretary
Local Government
01.2003 - 07.2004
HR and Administrative Assistant
Al Assal Manpower Incorporated
06.2002 - 12.2002
Bachelor of Arts Major in Psychology -
De La Salle University - Dasmariñas Cavite
Diploma in Office Management -
International Institute For Computer Science Administration
Bachelor of Laws (Ll.B) -
Arellano University School of Law