Myles Brokemond
East Chicago,IN
Summary
Results-driven Business Marketing graduate with a solid foundation in client engagement, promotional strategy, and relationship management. Expertise in cultivating strong customer relationships and delivering value-driven solutions that support revenue-generating initiatives in dynamic environments. Proven track record of cross-departmental collaboration, performance data analysis, and executing strategic promotional campaigns. Eager to leverage exceptional communication and sales-oriented skills in a Sales Representative role to drive business growth and enhance customer satisfaction.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Player Development Coordinator
Ameristar East Chicago
East Chicago, IN
06.2023 - Current
- Support the planning, coordination, and execution of customer-focused promotions and special events designed to increase engagement and revenue growth
- Build and maintain relationships with guests through consistent communication, personalized service, and promotional outreach
- Collaborate cross-functionally with multiple departments to ensure successful execution of marketing campaigns and customer initiatives
- Track promotional performance, attendance, and customer activity to support strategic business analysis and reporting
- Communicate promotional offerings and program benefits clearly and professionally to increase participation and customer retention
- Contribute to a fast-paced, results-driven environment requiring adaptability, organization, and strong interpersonal skills
Customer Service Representative
Best Buy Inc
Merrillville, IN
07.2017 - 07.2019
- Assisted customers with product inquiries and troubleshooting to enhance satisfaction.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and speed.
- Collaborated with team members to resolve customer issues promptly, fostering a supportive environment.
- Trained new staff on customer service protocols and Best Buy policies, improving team performance.
Education
Bachelor of Science - Business Marketing
Indiana State University
Terre Haute, IN05-2023
Skills
- Relationship Management
- Client Engagement & Retention
- Sales Support & Promotion
- Strategic Communication
- Territory & Event Coordination
- Customer Needs Assessment
- Data Tracking & Performance Analysis
- Cross-Functional Collaboration
- Problem Solving
- CRM & Administrative Support
Affiliations
- Omega Psi Phi Fraternity Incorporated
- Indiana State University Investment Club
- National Honors Society
Certification
- Certified Personal Trainer — International Sports Sciences Association
- CPR/AED Certification — International Sports Sciences Association
Timeline
Player Development Coordinator
Ameristar East Chicago
06.2023 - Current
Customer Service Representative
Best Buy Inc
07.2017 - 07.2019
Bachelor of Science - Business Marketing
Indiana State University