Myles Davis
Drexel Hill,PA
Summary
Seasoned General Manager with over 17 years in restaurant management, notably at Studio Movie Grill . Expert in leading teams of 120+ associates, demonstrating exceptional organizational and communication skills. Proven track record in enhancing operational efficiency and staff development, ensuring high-quality guest experiences. Specializes in strategic planning and performance improvement, with a keen eye for detail and a commitment to excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Studio Movie Grill City Centre
Upper Darby, PA
07.2015 - 10.2024
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Recruited, interviewed and hired qualified staff for open positions.
- Administered employee discipline through verbal and written warnings.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Unit Manager
Chickie's and Pete's
Philadelphia, PA
03.2013 - 07.2015
- Analyzed data to identify trends in customer needs or operational processes.
- Ensured that the unit was compliant with safety standards and protocols set by the organization.
- Responded promptly to inquiries from external stakeholders such as customers or vendors.
- Actively participated in recruitment efforts by interviewing potential candidates.
- Provided training sessions for newly hired personnel on relevant skills required for their roles.
- Provided guidance, coaching, and mentoring to staff members.
- Developed effective strategies to improve employee morale, motivation, and engagement.
- Analyzed unit performance metrics, identifying trends and areas for improvement.
Education
Bachelor of Arts - Communications
Robert Morris University
Coraopolis, PA05-1998
Communications
University of Pittsburgh
Pittsburgh, PASkills
- Over 17 years of experience in Restraunt management and Hospitality focus
- Effectively manage and engage team of 120 hourly associates
- Excellent communication, time management and orgazational skills
- Effectively oversee multiple events simultaneously while still delivering quality food and guest experiences
- Attention to detail cleaning as well as ongoing tasks to ensure overall look and efficiency of unit
- Deadline oriented to ensure timely and efficient results
- Staff development from hourly staff to management to ensure growth and vision
Certification
- Serve safe certified
Timeline
General Manager
Studio Movie Grill City Centre
07.2015 - 10.2024
Unit Manager
Chickie's and Pete's
03.2013 - 07.2015
- Serve safe certified
Bachelor of Arts - Communications
Robert Morris University
Communications
University of Pittsburgh
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