Myles Gill
Belle Mead,New Jersey
Summary
Results-oriented professional well-versed in project coordination and process improvement. Known for driving initiatives that streamline operations and enhance productivity. Proven ability to foster teamwork and adapt to evolving project needs with focus on achieving objectives.
Overview
9
9
years of professional experience
Work History
Project Coordinator
Reproductive Associates Of New Jersey (RMA)
03.2023 - 01.2025
- Entered data, generated reports, and produced tracking documents.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Recorded patient history to accurately track conditions, progress and diagnosis for comprehensive medical records.
- Collaborated with patients and Providers for comprehensive notary services with consensual contracts.
- Stayed current on relevant laws and regulations governing Notary Public activities, ensuring consistent adherence to all requirements.
- Coordinated with legal counsel to resolve disputes or clarify contractual language, minimizing liabilities.
Patient Access Representative
IVI-RMA
02.2020 - 02.2023
- Applied HIPAA privacy and security regulations while handling patient information.
- Verified demographics and insurance information to register patients in computer system.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Assembled registration paperwork and placed identification bands on patient.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Assisted patients with communicating to nurses and doctors by handling 50 plus call and e-mails daily.
- Maintained knowledge of our health services and procedures.
- Processed and sent Medical records for existing and referred patients to other facilities and health locations.
Administrative Representative
Vision Line Group
04.2019 - 01.2020
- Handled administrative and office duties by handling phone and email correspondence, ordering materials and bookkeeping.
- Organized, distributed and replenished office supplies to keep department running efficiently.
- Performed various administrative duties by entering data into the assigned system and maintained documents.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Directed customer communication to appropriate department personnel.
- Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
- Streamlined contract management processes by organizing and maintaining a comprehensive database of contracts.
- Contributed to team training initiatives by sharing expertise on contract management best practices and lessons learned from previous experiences.
- Kept abreast of industry trends and best practices in contracting strategies to inform future negotiation tactics and improve overall efficiency in the department.
Operations & Data Representative
Viking Pest Control
06.2016 - 11.2020
- Handled 50+ client interactions per day, provided detailed, personalized and professional service to ensure client retention and satisfaction.
- Understood and memorized all company procedures and services, answered customer’s questions/requests quickly, clearly and effectively.
- Collated source data such as customer name, address, phone number, credit card and payment information.
- Tracked data of new clientele sources, organized and scheduled leads.
- Received 2 promotions due to outstanding customer service, communication skills, and worth ethic.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
Student Worker
Raritan Valley Community College
01.2016 - 07.2017
- Organized and maintained complex student files for financial aid governmental assistance.
- Responsible for all clerical duties such as filing, typing, answering phones, sending emails, scanning, faxing, and other duties assigned.
- Trained upcoming student workers.
- Responsible for keeping up to date in Financial Aid information regarding students.
- Led tours for upcoming students, took part in orientation events.
- Helped students register for classes through telephone and in person.
- Developed strong oral and written communication skills in working with people of different ages.
- Assisted with different events during fall and spring semesters.
Education
Associate of Arts - Communications
Raritan Valley Community College
Raritan, NJSkills
- Microsoft Office Proficiency
- Task Management
- Effective Presenter
- Experienced with PC and Mac Software Applications
- Documentation Management
- Cross-Functional Coordination
Affiliations
- Educational Opportunity Fund Program (EOF) 2015-2021
- Orgullo Latino/Latin Pride Club (OLC) 2015-2019
Timeline
Project Coordinator
Reproductive Associates Of New Jersey (RMA)
03.2023 - 01.2025
Patient Access Representative
IVI-RMA
02.2020 - 02.2023
Administrative Representative
Vision Line Group
04.2019 - 01.2020
Operations & Data Representative
Viking Pest Control
06.2016 - 11.2020
Student Worker
Raritan Valley Community College
01.2016 - 07.2017
Associate of Arts - Communications
Raritan Valley Community College
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