Summary
Overview
Work History
Education
Skills
Timeline
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Myles Gregory

Englewood,CO

Summary

Dynamic and results-driven professional with extensive experience as a Manager at Papa Johns, excelling in customer engagement and operational efficiency. Proven track record in optimizing workflows and enhancing team performance through effective training. Strong navigation skills and punctuality ensure timely service delivery, consistently achieving high customer satisfaction ratings.

Overview

7
7
years of professional experience

Work History

Uber Partner

Uber Eats
02.2025 - Current
  • Ensured compliance with safety regulations while operating vehicle in various conditions.
  • Provided excellent customer service by addressing rider queries and concerns promptly.
  • Learned navigation tools to optimize routes and reduce travel time efficiently.
  • Maintained vehicle cleanliness and functionality for consistent performance.
  • Monitored app notifications for trip requests, ensuring timely acceptance of rides.

Manager

Papa Johns
02.2022 - 02.2025
  • Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
  • Trained and mentored team members to enhance performance and operational knowledge.
  • Implemented process improvements that streamlined workflows and reduced service times.
  • Managed inventory levels to prevent shortages and optimize supply chain efficiency.
  • Conducted regular performance evaluations to identify training needs and skill gaps.
  • Collaborated with marketing team to develop local promotions boosting customer engagement.
  • Analyzed sales trends to adjust staffing levels according to peak business hours.
  • Ensured compliance with health, safety, and food quality standards across all operations.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Uber Partner

Uber Eats
06.2021 - 02.2022
  • Adapted quickly to changes in ride requests and peak demand periods effectively.
  • Assisted in maintaining high ratings through reliable service delivery and professionalism.
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
  • Maintained a high driver rating through excellent communication and navigational skills.
  • Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.

Manager

Dominoes Pizza
11.2018 - 06.2021
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

GED -

William C. Hinkley
Aurora, CO

Skills

  • Flexibility
  • Punctuality
  • Cleanliness
  • Situational awareness
  • Driving safety
  • Strong navigation
  • Vehicle maintenance
  • Route planning
  • Tech-savviness
  • Efficient driving
  • Map reading
  • Time management
  • Customer engagement
  • Schedule management

Timeline

Uber Partner

Uber Eats
02.2025 - Current

Manager

Papa Johns
02.2022 - 02.2025

Uber Partner

Uber Eats
06.2021 - 02.2022

Manager

Dominoes Pizza
11.2018 - 06.2021

GED -

William C. Hinkley

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Myles Gregory