Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Work History
Construction Supervisor
5 Years 5 Months
Ironmen Construction LLC | 2021.04 - 2026.09
Directed daily construction crews, aligning schedules, materials, and priorities with project requirements.
Coordinated subcontractors and trades to maintain workflow continuity and minimize delays.
Monitored jobsite safety compliance, correcting hazards and reinforcing OSHA standards across work areas.
Reviewed blueprints and specifications to verify work matched scope, code, and quality standards.
Communicated progress updates, material needs, and site issues to project management and clients.
Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
Inspected completed work, identifying deficiencies and ensuring timely corrective actions.
Trained and mentored crew members on construction methods, safety practices, and productivity expectations.
Completed projects on time and within budget by effectively managing resources and schedules.
Increased client satisfaction with clear communication, timely updates, and quick resolution of issues.
Sales Supervisor
2 Years 7 Months
HCI Steel Buildings | 2018.08 - 2021.03
Supervised sales staff, reinforcing quoting standards and customer follow-up procedures.
Coordinated proposal preparation, ensuring accurate pricing and specification details.
Trained team members on CRM updates and lead tracking practices.
Reviewed customer inquiries, resolving issues and maintaining responsive service.
Monitored pipeline progress, identifying stalled opportunities and next-step actions.
Improved sales process consistency by standardizing documentation and communication practices.
Increased customer satisfaction by addressing and resolving client concerns efficiently.
Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
Developed strong relationships with key clients, resulting in repeat business and increased revenue.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Co-Manager
4 Months
Hobby Lobby | 2018.04 - 2018.08
Led store operations, aligning merchandising, staffing, and customer service priorities.
Supervised associates, coached performance, and reinforced company policies across departments.
Managed inventory processes, including receiving, stockroom organization, and replenishment.
Monitored sales floor presentation, ensuring planogram compliance and seasonal resets.
Supported hiring, onboarding, and training efforts for new and existing team members.
Reviewed daily cash office activity, balancing accuracy and controlled transaction handling.
Coordinated scheduling and labor coverage to maintain operational efficiency during peak traffic.
Resolved customer concerns promptly, protecting service standards and store reputation.
Improved employee retention rates by fostering a positive work environment through team-building activities and open communication.
Acted as a key liaison between employees and management, facilitating open communication channels and addressing concerns in a timely manner.
Approved regular payroll submissions for employees.
General Manager
2 Years 2 Months
Ross Dress for Less | 2016.01 - 2018.03
Led management team through hiring, training, scheduling, and performance coaching.
Directed daily store operations to maintain sales floor standards, compliance, and customer service consistency.
Drove merchandising execution, freight flow, and stockroom organization to support inventory accuracy.
Monitored shrink controls, safety procedures, and loss prevention practices across departments.
Analyzed sales trends and adjusted labor, staffing, and operational priorities accordingly.
General Manager
4 Years 11 Months
Staples | 2011.01 - 2015.12
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Implemented process improvements to strengthen productivity, recovery, and overall store profitability.
Resolved escalated customer concerns while preserving service quality and store reputation.
Coordinated opening and closing processes, cash handling, and register accountability.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Managed budget development, forecasting, and financial reporting processes to track progress toward organizational objectives accurately.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Education
High School Diploma
Pinole Valley High School | Pinole, CA | 1978-06
Associate of Science - Education, Training And Development
Southern Illinois University, Carbondale | Carbondale, IL | 1985-07
Skills
Scheduling and planning
Materials management
Staff leadership
Safety management
Construction estimating
Change management
Employee management
Team collaboration
Attention to detail
Teamwork and collaboration
Safety and compliance
Dedicated work ethic
Timeline
Construction Supervisor
Ironmen Construction LLC
2021.04 - 2026.09Read More
Sales Supervisor
HCI Steel Buildings
2018.08 - 2021.03Read More
Co-Manager
Hobby Lobby
2018.04 - 2018.08Read More
General Manager
Ross Dress for Less
2016.01 - 2018.03Read More
General Manager
Staples
2011.01 - 2015.12Read More
Southern Illinois University, Carbondale
Associate of Science from Education, Training And Development