Myles Kendricks
Huntsville,AL
Summary
Results-driven professional with a strong background in property management and team leadership. Skilled in customer relationship management and using property management software to enhance efficiency. Committed to optimizing leasing operations and fostering a vibrant community atmosphere.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
The Beacon Apartments (Tarantino Properties)
Huntsville, Alabama
10.2024 - Current
- Resolved resident inquiries and maintenance requests to enhance satisfaction.
- Facilitated lease agreements and tenant move-ins to ensure smooth transitions.
- Managed property marketing efforts to attract prospective tenants.
- Scheduled and conducted property tours for potential renters.
- Tracked expenses and vendor payments to support effective budgeting.
- Collaborated with maintenance staff to ensure timely repairs and upkeep.
- Ensured timely collection of rental payments and deposits from residents.
Dual Store Manager
AT&T
Huntsville, Alabama
07.2023 - 10.2024
- Managed daily operations across dual retail locations.
- Oversaw inventory management and stock replenishment processes.
- Trained and mentored team members on customer service standards.
- Ensured compliance with company policies and procedures consistently.
- Coordinated staff schedules to optimize workforce efficiency.
- Resolved customer inquiries and complaints effectively and promptly.
- Resolved customer complaints promptly while providing excellent customer service.
- Executed product displays, promotions, and special events that contributed to increased sales volume.
- Trained personnel to improve skills and resolve performance issues effectively.
- Developed weekly sales reports for upper management to inform strategic decisions.
- Supervised activities at checkout counters to ensure accurate transactions were processed quickly.
Leasing Professional
Freeman Webb Company
Huntsville, Alabama
05.2021 - 06.2023
- Managed leasing process for prospective tenants and maintained property records.
- Conducted property tours and showcased amenities to potential renters.
- Processed lease applications and prepared necessary documentation for approvals.
- Utilized property management software for tracking leases and tenant communications.
- Conducted background checks on applicants.
- Resolved tenant conflicts through effective communication and in-depth understanding of leasing agreements.
- Checked rental eligibility by following company's verification process.
- Resolved tenant complaints promptly and professionally in accordance with company policies and procedures.
- Followed up with delinquent renters to secure timely rent payments.
- Documented all leasing activities, including tenant leases, renewals, move-ins, move-outs, and rent increases for accurate record-keeping.
- Fostered positive relationships with tenants, vendors, and contractors to enhance community engagement.
Store Manager
T-Mobile
Huntsville, Alabama
08.2019 - 05.2021
- Analyzed sales data to identify trends and improve store performance.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Managed inventory to ensure product availability and accuracy.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed weekly work schedules to optimize staffing and meet operational needs.
- Recruited, trained and supervised new employees.
- Addressed customer complaints promptly to enhance satisfaction and loyalty.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Updated and maintained store signage and displays.
- Maintained accurate records of employee performance reviews.
Education
BBA - Supply Chain Management
Tennesse State University
Nashville, TN05-2021
High School Diploma -
Sparkman High School
Harvest, AL05-2017
Skills
- Lease negotiations
- Tenant relations
- Property management software
- Contract management
- Budget tracking
- Customer relationship management
- Marketing strategies
- Team leadership
- Staff training
Certification
CALP (Certified Apartment Leasing Professional)
Languages
Korean
Limited
Spanish
Limited
Timeline
Assistant Property Manager
The Beacon Apartments (Tarantino Properties)
10.2024 - Current
Dual Store Manager
AT&T
07.2023 - 10.2024
Leasing Professional
Freeman Webb Company
05.2021 - 06.2023
Store Manager
T-Mobile
08.2019 - 05.2021
BBA - Supply Chain Management
Tennesse State University
High School Diploma -
Sparkman High School