Myles Minton
Belton,TX
Summary
I am a versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in the field. Known for excellent attention to detail and great work ethic.
I am a motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
10
10
years of professional experience
Work History
TRANSITION SUPPORT SPECIALIST
TSS
Boerne, TX
05.2022 - Current
- Provided personalized support to individuals transitioning to new roles or environments
- Facilitated workshops and training sessions on what strategies can be used to provide a stress-free environment
- Collaborated with teams to create tailored transition plans that prioritize individual/family needs of our clients
- Utilized coaching techniques to empower clients and foster resilience during times of change.
- Created detailed reports outlining client's assets moving over to UBS
SUPERVISOR
Blue Cross Blue Shield
Killeen, TX
04.2019 - 05.2022
- Managed team of 10+ employees, delegating tasks and resolving conflicts effectively
- Conducted performance evaluations, provided feedback, and implemented training programs
- Collaborated with upper management to create and implement operational strategies.
STORE MANAGER
Journeys
Temple, TX
09.2017 - 04.2019
- Oversee daily operations, manage staff, and drive profitability in a fast-paced retail environment
- Develop and enforce store policies, procedures, and inventory management strategies
- Conduct performance evaluations, provide coaching and training to ensure team success
- Implement customer service initiatives, resulting in increased customer satisfaction and retention.
Sales Associate
Dillards Department Store
Temple, TX
06.2017 - 01.2018
- Maintained cleanliness of store environment including floors, windows, displays.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Tracked sales performance metrics to identify trends in market place.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Provided accurate information about products, prices and services.
Sales Associate
Academy Sports and Outdoors
San Antonio, TX
07.2015 - 12.2015
- Trained new staff in customer service protocols and product knowledge.
- Maintained detailed records of all customer transactions in the company's database system.
- Enforced policies regarding safety procedures in the workplace.
- Recruited, interviewed, trained, coached, evaluated performance and provided feedback for direct reports.
- Established effective communication channels between different departments within the organization.
- Provided leadership, guidance, and direction to team members.
- Conducted weekly meetings with sales associates to review goals, successes, challenges, and areas of improvement.
Tax Preparer
Liberty Tax Service
Lake Charles , LA
12.2014 - 05.2015
- Ensured that all applicable deadlines were met when submitting documents.
- Maintained accurate records of all client transactions and filings.
- Analyzed financial information such as income statements and balance sheets to calculate tax liability.
- Researched federal, state, and local laws to ensure compliance with regulations.
- Compiled data from clients to accurately complete tax forms.
- Evaluated financial situations of individual taxpayers and businesses to determine appropriate actions for reducing taxes owed or increasing refunds due.
- Explained complex tax regulations in an easy-to-understand manner for clients' understanding.
- Provided guidance on financial decisions related to taxes.
- Filed electronically through approved software programs.
- Identified potential deductions to minimize clients' tax liabilities.
Education
High School Diploma -
Coronado High School
El Paso, TX05-2012
Some College (No Degree) - Business Management
Baker University
Baldwin City, KSSkills
- Provided personalized support
- Facilitated workshops
- Collaborated with teams
- Utilized coaching techniques
- Managed team of 10 employees
- Conducted performance evaluations
- Implemented training programs
- Collaborated with upper management
- Oversee daily operations
- Manage staff
- Drive profitability
- Develop and enforce store policies
- Conduct performance evaluations
- Provide coaching and training
- Implement customer service initiatives
- Customer assistance
- Adaptable
- Creative
- Coachable
- Self-Motivated
- Problem solving
- Communication
- Digital Literacy
- Work ethic
- Verbal Communication
- Documentation filing
- Data Gathering
- Filing and data archiving
- Word Processing
- Error identification
- Administrative support specialist
- Document Preparation
- Data transcription
- Professional and mature
- Proofreading
- Verifying data accuracy
Personal Information
- Title: Transition Support Specialist
- Date of Birth: 08/06/94
- Nationality: American
Timeline
TRANSITION SUPPORT SPECIALIST
TSS
05.2022 - Current
SUPERVISOR
Blue Cross Blue Shield
04.2019 - 05.2022
STORE MANAGER
Journeys
09.2017 - 04.2019
Sales Associate
Dillards Department Store
06.2017 - 01.2018
Sales Associate
Academy Sports and Outdoors
07.2015 - 12.2015
Tax Preparer
Liberty Tax Service
12.2014 - 05.2015
High School Diploma -
Coronado High School
Some College (No Degree) - Business Management
Baker University
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