Summary
Overview
Work History
Education
Skills
Certification
CORE COMPETENCIES
Timeline
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Myles Rider

Myles Rider

Oakland,CA

Summary

Multimedia production and client-growth professional with 8+ years delivering complex film, video, and experiential projects. Seeking a Production Coordinator or Client Success role to apply storytelling expertise and technical acumen toward driving business growth and enhancing brand impact.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Client Growth & AV Specialist

Encore Media
03.2024 - Current
  • Launched client-training program for AV systems, reducing support tickets by 40% and accelerating time-to-value
  • Negotiated and managed six-figure event budgets, aligning spend to strategic objectives and boosting renewal rates
  • Designed narrative-driven AR/VR demo experiences, securing multi-year contracts
  • Built Excel/Airtable dashboards for invoice reconciliation, resource tracking, and budget forecasting—reducing discrepancies by 30%
  • Partnered with sales to develop pitch decks and case studies, elevating proposal win rates

Founder & Client Success Lead

Myles Rider Productions, LLC
02.2019 - Current
  • Digital media, film, and music producer working with brands including NBA Films, Beats by Dr. Dre, Apple, Chick-fil-A, Stanford School of Medicine, ServiceNow, 710 Labs, and Wise Digital Media.
  • Serve as brand ambassador for 710 Labs, conducting 75+ immersive product demos and workshops that drove a 30% subscription lift
  • Partner with Wise Digital Media to create AI-driven digital shorts, boosting Chick-fil-A social engagement by 8%
  • Produce and arrange instrumental and hip-hop music under the Myles Rider and Murasaki Music brands; tracks featured on Apple Music, SoundCloud, and TrackTrain
  • Serve as on-call Associate Producer & B-roll specialist for NBA Films, contributing to “The Truth Lounge” series and Isaiah “JR” Rider documentary shoots
  • Direct Stanford School of Medicine educational video series (Fridays Films), increasing student engagement by 25%
  • Deliver end-to-end digital campaigns for ServiceNow at Bonfire Labs, maintaining 100% on-time delivery

Data & Training Coordinator

UC Santa Cruz Digital Scholarship Commons
09.2021 - 08.2023
  • Built and led user-training curriculum for Canto DAM, driving rapid adoption and zero data-loss incidents
  • Synthesized usage data into executive dashboards, improving distribution efficiency by 25%
  • Aligned technical processes with institutional goals, boosting stakeholder satisfaction by 30%

Education

B.A. - Film & Digital Media

University of California
Santa Cruz, CA
08.2023

Film & TV Broadcasting

UCSC
Italy
09.2022

Skills

  • Excel (VLOOKUP, SUMIF, pivot tables, macros)
  • Google Workspace
  • AI Prompt Writing
  • Airtable
  • Canto DAM
  • Adobe Creative Cloud
  • Pro Tools
  • Descript
  • RunwayML
  • HTML/CSS
  • Canva
  • Quality assessment
  • Problem solving
  • Relationship building

Certification

  • Certified Professional in Training Management (CPTM)
  • AI in Video Editing, LinkedIn Learning (2023)
  • Audio/Visual Technician (Level 200), Encore University

CORE COMPETENCIES

  • Business Development & Growth: Opportunity identification, upsell strategy, ROI optimization
  • Brand Storytelling: Narrative frameworks, experiential design, value proposition refinement
  • Training & Enablement: Client onboarding, workshop design, support documentation
  • Stakeholder Engagement: Executive presentations, cross-functional alignment, client relationship management
  • Data & Insights: Excel (VLOOKUP, SUMIF, pivot tables, macros), Google Sheets/Airtable, KPI dashboards
  • Project Leadership: Budget management, resource planning, timeline acceleration

Timeline

Client Growth & AV Specialist

Encore Media
03.2024 - Current

Data & Training Coordinator

UC Santa Cruz Digital Scholarship Commons
09.2021 - 08.2023

Founder & Client Success Lead

Myles Rider Productions, LLC
02.2019 - Current

B.A. - Film & Digital Media

University of California

Film & TV Broadcasting

UCSC