Myles Smith
Pearl River,NY
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Guest advocate/ Trainer
Target
08.2020 - Current
- Promoted high levels of guest satisfaction through genuine, enthusiastic, and friendly interactions
- Managed customer complaints and rectified issues to complete satisfaction
- Cultivated professional relationships with guests, improving customer retention through coordinated service
- Identified issues and facts to produce practical decisions and solutions for guests.
Licensed Insurance Agent
Lordes Insurance Group
08.2021 - 04.2022
- Developed fact-finding interviews to determine the need for coverage
- Served existing portfolios, assisting members with coverage questions and accurately processing policy endorsements
- Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs
Activities and Achievements
- Presidents list recipient
- Front-end employee of the year (2021)
- Poetry Out Loud state runner-up (2019)
- Certification in Customer service
Connections
- Dr. Lisa Brady, Southeastern LA professor
- Dr. Tonya Crombie, Southeastern LA professor
- Brett Chapel, Chiropractor
- Stephen Kennedy, Target of Covington Manager
- Valerie Veal-Smith, Mother
Education
Bachelor of Arts - Business Management
Southeastern Louisiana University
Hammond, LA12.2023
Skills
- Interpersonal skills
- Product knowledge
- Decision-making
- Exceptional communication
- Customer Service
- Financial Transactions
- Data Inputting
- Supply Chain Distribution
- Negotiation
- Team leadership
Affiliations
I am seeking a position with a company that is looking for people who can communicate effectively, have strong attention to detail, have negotiation skills, and creative problem-solving skills. Some of my Qualifications are: Good verbal and written communication skills Ability to lead while managing interpersonal relationships, Strong negotiation, problem-solving skills, Able to efficiently use all Microsoft programs Experienced in working in team environments
Timeline
Licensed Insurance Agent
Lordes Insurance Group
08.2021 - 04.2022
Guest advocate/ Trainer
Target
08.2020 - Current
Bachelor of Arts - Business Management
Southeastern Louisiana University