Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Myles T. Ioannou

Lynn,MA

Summary

Dynamic sales professional with proven success at Oxford Global Resources, excelling in client relationship management and lead generation. Demonstrated ability to enhance customer engagement and drive revenue growth through strategic communication and effective upselling. Proficient in CRM tools, delivering results while fostering strong team collaboration.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate Intern

Oxford Global Resources
Beverly, USA
06.2025 - 08.2025
  • Selected for competitive internship program emphasizing sales and talent acquisition.
  • Collaborated with account managers and delivery teams to identify client needs and source top-tier tech talent.
  • Supported outreach efforts and managed full sales cycle, from lead generation to client engagement.
  • Gained hands-on experience in recruiting, CRM tools, and strategic communication.

Cashier / Customer Service

Home Depot
Natick, USA
02.2024 - 11.2024
  • Processed 150+ daily transactions with speed and accuracy, ensuring customer satisfaction.
  • Promoted store credit card program, increasing sign-ups by 20% monthly.
  • Enhanced checkout efficiency and reduced wait times through collaboration and process improvements.

Cashier / Store Shopper

Whole Foods Market
Framingham & Medford, USA
10.2022 - 04.2023
  • Fulfilled online orders with 99% accuracy, consistently meeting fulfillment targets.
  • Delivered excellent customer service and trained new hires on store operations and procedures.

Store Associate / Assistant Manager

Leslie's Poolmart
Danvers, USA
06.2022 - 08.2022
  • Conducted 50+ weekly water tests and provided tailored product recommendations.
  • Increased revenue by 10% through effective upselling and customer education.
  • Built strong client relationships through expert guidance and follow-up support.

Education

Bachelor of Science - Business Management, Minor in Entrepreneurship

Framingham State University
Framingham, MA
07.2025

Skills

  • Client relationship management
  • Sales outreach and lead generation
  • CRM tools (Salesforce, Bullhorn)
  • Digital marketing strategies
  • Communication and presentation skills
  • Team collaboration
  • Time management
  • Customer service excellence
  • Project management methodologies
  • Cold calling techniques
  • Data entry accuracy
  • Customer follow-up processes
  • Cash handling proficiency

Certification

  • Hootsuite Platform Certification - Social Media Marketing, 05/01/22
  • Introduction to Microsoft Excel, Coursera Project Network

Timeline

Sales Associate Intern

Oxford Global Resources
06.2025 - 08.2025

Cashier / Customer Service

Home Depot
02.2024 - 11.2024

Cashier / Store Shopper

Whole Foods Market
10.2022 - 04.2023

Store Associate / Assistant Manager

Leslie's Poolmart
06.2022 - 08.2022

Bachelor of Science - Business Management, Minor in Entrepreneurship

Framingham State University

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