Highly efficient worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
9
9
years of professional experience
Work History
Crew Member
Chipotle
03.2023 - 01.2025
Kept food preparation area, equipment, and utensils clean and sanitary.
Worked front counter, online pick up, and other areas.
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Cleaned and maintained all areas of restaurant to promote clean image.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Operated cash register to ring up final bill and process various forms of payment.
Took orders, prepared meals, and collected payments.
Prepared products following restaurant, health, and safety standards and procedures.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Assisted other team members to achieve goals.
Trained new team members on procedures, customer service, and sales techniques.
Cashier/Customer Service Associate
The SSA Group
08.2021 - 02.2023
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
This would usually include placing the order into the system, grabbing their drinks, and assisting my fellow associates in preparing food to give to the customers
I was also responsible for making sure my workstation was clean and sanitary before, during, and after each shift
Sweeping, mopping the floor, wiping down counters and machines with cleaner and disinfectant were all task I was quite proficient in at this job
Answered questions about store policies and addressed customer concerns.
Due to the vast volume of visitors that would come to the Cincinnati Zoo, having to attend too many customers during a shift was commonplace
In doing so I exhibited my ability to work under a large amount of pressure and my ability to service customers as quick and as proficiently as possible while making sure that they received the best possible customer service I could give them
Greeted customers entering store and responded promptly to customer needs.
Addressed customer needs and made product recommendations to increase sales.
Restocked and organized merchandise in front lanes.
Retail Associate
Home Emporium
06.2020 - 10.2020
I offloaded and cataloged rugs and displayed them onto the sales floor
Assisted customers in retrieving rugs from the sales floor and decide which one best suited for their needs
Performed facility maintenance in multiple departments
Operated the register and managed it throughout the day, and then closed and documented the funds collected
Provided solutions to resolve customer issues
Managed phone calls and redirected them to the appropriate departments when need be
Seasonal Cashier/Sales Associate
Michaels
10.2019 - 02.2020
Assisted customers in retrieving art supplies from the sales floor and decide what products were best suited for their needs and art projects
Performed facility maintenance in multiple departments
Operated the register and managed it throughout the day, and then assisted in closing the store
Provided solutions to resolve customer issues
Managed phone calls and redirected them to the appropriate departments when need be
Cataloged products and placed them unto the sales
Assisted customers in retrieving their online purchases
Staff
YMCA
03.2019 - 08.2019
As a Member of the YMCA Kids Club Staff, it was my responsibility to look after multiple children at a time while their parents went to work out
This required me to be very vigilant in order to make sure that they were all safe and having fun
I was also responsible for making sure that the area the kids played in was clean, and sanitary for the next day
Apprentice
ArtWorks
05.2016 - 08.2017
As an Apprentice I was responsible for helping to complete the mural that my team was assigned to work on
I have worked on two murals, which allowed me to work with both a large and small team
Each mural required extensive amounts of teamwork, communication between the site manager and apprentices, and attention to detail in order to complete
Education
High School Diploma -
Wyoming High School
Cincinnati, OH
05-2019
Associate of Arts - Film And Video Production
Full Sail University
Winter Park, FL
05-2022
Skills
Microsoft Office Applications
Customer Service
Organizational Management
Organizational Leadership
Public Speaking
Adaptability
Serving Experience
Teachable
Motivated
Writing Skills
Critical Thinking
Analysis Skills
Cashiering
Retail Sales
Operating Cash Registers
Stocking
Teamwork
Microsoft Excel
Cash Handling
Sanitizing
Menu memorization
Time management
Food running
Food preparation
Safety awareness
Product knowledge
Store opening and closing
Order management
Stock management
Sanitation protocols
Flexible schedule
Beverage preparation
Safe food handling
Supplies monitoring and restocking
Workplace efficiency
Inventory restocking
Product promotion
Health code compliance
Point-of-sale system
Taking orders
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Crew Member
Chipotle
03.2023 - 01.2025
Cashier/Customer Service Associate
The SSA Group
08.2021 - 02.2023
Retail Associate
Home Emporium
06.2020 - 10.2020
Seasonal Cashier/Sales Associate
Michaels
10.2019 - 02.2020
Staff
YMCA
03.2019 - 08.2019
Apprentice
ArtWorks
05.2016 - 08.2017
High School Diploma -
Wyoming High School
Associate of Arts - Film And Video Production
Full Sail University
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