Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager

Myles Younger

Union

Summary

Proven leader with a track record of enhancing customer satisfaction and improving productivity. Skilled in strategic planning and advanced problem-solving, adept at staff management and conflict resolution. Demonstrated success in fostering client relations and boosting team performance, contributing to significant operational improvements.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Manager

Hudson County Sergeant
11.2022 - Current

Job task has a clear consensus base to perform the following

-Maintaining the meetings and time management of all business endeavors surrounding Sergeant Moreno's day to day routines

-Making phone calls on behalf of Sergeant Moreno both business and personal.

-Providing administrative support and managing correspondence

-Organizing files and completing errands both business and personal

-Essentially alleviating workload for both Sergeant Moreno and his personal legal council by gathering and providing information on Sergeant Moreno's behalf pertaining to business endeavor's

-Maintaining accurate records, tracking deadlines, and ensuring tasks are completed with attention to detail

  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed detailed plans based on broad guidance and direction.

Transporter

Beth Isreal Hospital
03.2020 - 09.2022
  • Warmly greeted patients and visitors and made each feel welcome.
  • Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
  • Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
  • Enhanced customer satisfaction by providing timely and efficient transportation services.
  • Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
  • Maintained accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.
  • Participated in ongoing training sessions for professional development, staying current on industry trends and best practices for efficient transportation operations.
  • Reduced delivery times by planning optimal routes and adhering to strict schedules.
  • Collaborated with dispatchers to prioritize urgent shipments while maintaining excellent performance metrics for all deliveries.
  • Handled sensitive materials responsibly, ensuring proper packaging and secure transport to destination points.

Assistant

Sergeant Moreno
05.2017 - 01.2020
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Assisted managers in decision-making processes based on thorough research and analysis of available data.
  • Contributed to project success, coordinating logistics and resources for multiple concurrent projects.
  • Boosted team productivity with regular preparation of detailed reports and presentations.

Brand Ambassador

Media Star Promotions
03.2019 - 09.2019
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Generated leads for future business opportunities by collecting customer contact information during promotional events.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Communicated product information with confidence and educated consumers about company.
  • Educated consumers about product benefits, leading to increased interest and sales conversions.
  • Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings.
  • Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
  • Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
  • Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
  • Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.

Delivery Driver

ShopRite
11.2015 - 04.2017
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Education

High School Diploma -

Union County College
Cranford, NJ

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Strategic planning
  • Client relations
  • Customer relations
  • Staff management
  • Advanced problem solving
  • Productivity improvement
  • Conflict management

Certification

  • Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).

Timeline

Assistant Manager

Hudson County Sergeant
11.2022 - Current

Transporter

Beth Isreal Hospital
03.2020 - 09.2022

Brand Ambassador

Media Star Promotions
03.2019 - 09.2019

Assistant

Sergeant Moreno
05.2017 - 01.2020

Delivery Driver

ShopRite
11.2015 - 04.2017

High School Diploma -

Union County College
Myles Younger