Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
McDonalds
11.2024 - Current
Processed customer orders and accurately handled payment transactions.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Took customer orders in an efficient manner while still allowing them to feel welcome.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Demonstrated versatility by cross-training in various departments throughout the store when required.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Housekeeping Cleaner
Spire
11.2023 - 03.2024
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
Housekeeping Cleaner
Acmchealth
07.2023 - 10.2023
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
Upheld a professional appearance through adherence to grooming standards and wearing designated uniforms during shifts.
Education
High School Diploma -
Chardon High School
Chardon, OH
10-2024
Skills
Customer service
Customer satisfaction
Patience and composure
Cash handling
Housekeeping
Teamwork
Bathroom cleaning
Mopping and sweeping
Cleaning techniques
Health and safety compliance
Bed making proficiency
Chemical handling
Accomplishments
Helped paint and create a sign archway for a public park.
Submitted my art to an art museums and had one of my pieces displayed.
Languages
American Sign Language
Limited Working
English
Native or Bilingual
Interests
Digital Art and Animation
Drawing and Painting
Reading
Video Gaming
Watching Movies and TV Shows
Music
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Enjoying the art of baking and pastry-making, experimenting with recipes