Proven professional with a track record of enhancing customer service and team performance at YMCA of Greater Charlotte. Skilled in data entry and computer troubleshooting, excelling in fast-paced environments, driving continual improvement. Demonstrated ability to resolve complaints efficiently, underpinning a strong work ethic with a focus on achieving and exceeding operational goals.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
One of many hobbies I have, is with computers. After building my own computer, my friend sought me to build his computer likewise.