Resourceful coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Team player, professional, and offer hands-on experience handling various administrative duties and tasks in department store setting.
Overview
6
6
years of professional experience
Work History
Coordinator
TJ Max
Hummelstown, Pennsylvania
06.2023 - Current
Resolved customer complaints in a timely manner while upholding company standards.
Coordinated with other departments to ensure projects were completed on time and within budget.
Facilitated communication between different departments in order to resolve issues quickly.
Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Assisted customers over the phone regarding store operations, product information and order placement.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Answered customer inquiries regarding store policies and procedures.
Performed other duties as assigned by management.
Conducted price checks for special orders or discounts as requested by customers.
Greeted customers and answered any questions they had about the store's products and services.
Accepted cash and credit card payments, issued receipts and provided change.
Discounted purchases by scanning and redeeming coupons.
Welcomed customers, offering assistance to help find store items.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Answered phone calls to assist customers with questions and orders.
cashier
Mc Donalds
Hummelstown, Pennsylvania
07.2019 - 06.2023
Restocked supplies such as napkins, condiments for the convenience of customers.
Complied with all local health codes and regulations concerning food preparation and handling.
Communicated effectively with co-workers to ensure smooth workflow.
Adhered to company policies regarding attendance and punctuality.
Regularly checked inventory levels for restocking needs.
Provided excellent customer service by greeting customers, taking orders, and answering questions.
Communicated effectively with fellow staff members regarding customer complaints or feedback.
Trained new employees on job duties and safe operation of kitchen equipment.
Made and served coffee, tea and fountain drinks.
Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
Completed side tasks by restocking condiments and cleaning refrigerators.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Education
High School Diploma -
Lower Dauphin High School
Hummelstown, PA
06-2025
Skills
Customer service
Effective communication
Team collaboration
Conflict resolution
Visual merchandising
Problem-solving
Time management
Relationship building
Multitasking and organization
Insurance verification
Adaptability and flexibility
Affiliations
volunteered my time working with individuals with disabilities for the past 2 years in a variety of settings
cleaned a local church to ensure it was prepared for weekly services and events
Languages
Spanish
Limited
Accomplishments
Was on distinguished honor role throughout my Jr High and High school years
Paramedic Supervisor at UPMC Community Life Team (formerly White Rode Ambuance)Paramedic Supervisor at UPMC Community Life Team (formerly White Rode Ambuance)