Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Veterans Services Green River College
Auburn, WA
11.2023 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained inventory of office supplies and placed orders.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Performed research to collect and record industry data.
Volunteered to help with special projects of varying degrees of complexity.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Shift Supervisor
AutoZone
Maple Valley, WA
01.2021 - 01.2022
Led a team of associates in daily operations, ensuring efficient store management and superior customer service
Trained and mentored new employees, fostering a collaborative and high-performance team culture
Managed inventory, processed transactions, and ensured store compliance with safety and operational standards
Conducted performance reviews, provided constructive feedback, and contributed to team goal-setting
Developed time management and problem-solving skills while overseeing multiple tasks in a fast-paced environment
Server
Kaviar Sushi Bar
Pasadena, CA
01.2020 - 01.2021
Progressed from hostess to server by demonstrating a strong work ethic, communication, and leadership in the workplace
Collaborated with team members to ensure timely and high-quality service in a busy restaurant environment
Applied upselling techniques to drive sales and enhance customer satisfaction
Maintained a professional demeanor while resolving guest concerns, ensuring a positive experience for all customers
Strengthened multitasking abilities by managing multiple tables and customer needs simultaneously
Education
High School Diploma - undefined
Claremont High School
Claremont, CA
Bachelor's Degree - Applied Management
Green River Community College
Auburn, WA
05.2025
Associate's Degree - undefined
Green River Community College
Auburn, WA
12.2024
Skills
Leadership & Team Management
Communication
Problem-Solving & Decision Making
Organizational & Time Management
Customer Service
Sales & Upselling
Technical Support & Cash Handling
Inventory Management
Languages
Spanish
Limited Working
Additional Information
Project Leadership: Led multiple group projects during coursework, developing skills in collaboration, goal setting, and accountability., Technology: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)., Availability: Flexible schedule and eager to contribute to a fast-paced, professional environment.