Microsoft Office, Hubspot, Salesforce, Spreadsheets
Mylisa Davis
Sales Representative
Las Vegas,NV
Summary
Results-driven Sales Representative with a strong record of exceeding targets and building client relationships. Skilled in sales, strategy, negotiation and market analysis.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Appointment Setter
Guardian Refresh Services
9 2022 - 10.2023
- Responsible for identifying potential clients, reaching them on the phone and scheduling appointments.
- Conduct outbound calls to potential clients to generate leads and set appointments.
- Utilize telemarketing techniques to engage prospects and communicate products/service offerings.
- Maintain a high level of professionalism and customer service during interactions.
- Update and manage customer information in the company's software system.
Call Center Agent
Hilton Grand Vacation
10.2019 - 05.2022
- Manage large amounts of inbound and outbound calls in a timely manner.
- Making calls to potential clients to generate leads and close deals, identify customer needs, and researching prospects.
- Build interest and excitement about the HGVC mini-vacation package for the prospects.
- Treat every potential customer with professionalism, courtesy and respect.
Room Attendant
Four Points by Sheraton
03.2019 - 10.2019
- Perform routine duties in cleaning and servicing of guest rooms and baths under supervision of the housekeeping supervision.
- Clean guestrooms including duties such as making beds, vacuuming, emptying trash, wiping down or dusting all surfaces.
- Clean bathrooms by scrubbing basins, bathtubs, shower walls and doors, toilets, and tile floors with damp cleaning cloths and proper chemicals when applicable.
- Replenish all amenities such as ashtrays, soaps, and tissues.
- Completes all duties in accordance with the room classification checklist.
Sales Representative
Nordstrom
02.2016 - 07.2017
- Assist customers in-store, over the phone, and at checkout with sales, returns and other transactions.
- Set and achieve sales goals for both in-store and digital selling.
- Maintain expertise in products and fashion to answer customer questions and direct them to the right items.
- Use technology tools such as computers, point-of-sale registers and handheld inventory scanners.
- Work with the team to keep the department looking its best by stocking, re-merchandising, displaying and pricing merchandise.
Education
General Education -
Youthbuild Charter High School
09.2007 - 05.2011
Skills
Retail sales- 2 years
Customer Service-2 years
Time Management-2 years
Communication-5 years
Telemarketing- 4 years
B2B Sales-2 years
Outbound Sales- 3 years
Housekeeping- 1 year
Cold Calling- 3 years
CRM Software- 3 years
Typing skills- 7 years
Software
Timeline
Call Center Agent
Hilton Grand Vacation
10.2019 - 05.2022
Room Attendant
Four Points by Sheraton
03.2019 - 10.2019
Sales Representative
Nordstrom
02.2016 - 07.2017
General Education -
Youthbuild Charter High School
09.2007 - 05.2011
Appointment Setter
Guardian Refresh Services
9 2022 - 10.2023
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