Mylisa Powers
Wichita
Summary
Adept Front Office Manager with a proven track record at 81 Speedway, excelling in customer service and problem-solving. Mastered multi-line telephone systems and guest relations, significantly enhancing patron satisfaction. Trained and led a team to streamline operations, demonstrating exceptional organizational skills and a keen attention to detail.
Overview
35
35
years of professional experience
Work History
Front Office Manager
81 Speedway
Wichita
06.1985 - 01.2020
- Performed administrative tasks such as filing paperwork, preparing reports or updating databases when needed.
- Recruited and trained new employees to meet job requirements.
- Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times.
- Responded to customer inquiries via phone, email, and in person.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, directed them to appropriate personnel and took messages.
Education
High School Diploma -
Northwest High School
Wichita, KS05-1985
Skills
- Telephone handling
- Customer service
- Appointment scheduling
- Problem-solving skills
- Multi-line telephone systems
- Cash handling
- File organization
- Attention to detail
- Guest relations
- Mail handling
About Me
- Work for same company for 15+ years
- Eager to tackle new challenges
- Love learning more
- Love talking and dealing with public
Timeline
Front Office Manager
81 Speedway
06.1985 - 01.2020
High School Diploma -
Northwest High School
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