Mylisa Berry

• Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
• Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
• Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
• Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
• Provided excellent customer service at the hotel bar, promoting an enjoyable atmosphere for patrons while increasing beverage sales.

• Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
• Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
• Great customer service skills and communications
• Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
• Conducted regular inventory checks for supplies to prevent stock shortages that could affect daily operations negatively.

Applied excellent customer service skills.

• Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
• Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
• Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
• Conducted regular inventory checks for supplies to prevent stock shortages that could affect daily operations negatively.
• Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
• Assisted guests with check-in and checkout processes, ensuring a smooth and hassle-free experience.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.