Mylissa Pizzurro
Warren,MI
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Driven and resourceful administrative professional with Number+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills. Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations. Energetic Event Manager with Number-year successful career in planning, coordinating and executing Type events. Demonstrated cost-effective budgeting, exceptional time management and event marketing skills.
Overview
12
12
years of professional experience
Work History
Event Manager
Cochrane Supply & Engineering
04.2022 - Current
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Streamlined event planning processes by implementing efficient project management strategies.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Liaised with clients to determine exact event requirements.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Reduced event costs by negotiating favorable terms with suppliers and vendors without compromising on quality or service levels.
- Generated ideas to enhance and expand current event offerings.
- Coordinated large-scale conferences for industry professionals, resulting in increased networking opportunities.
- Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling.
- Utilized social media platforms to engage potential attendees and promote upcoming events effectively.
- Conducted post-event evaluations to identify areas for improvement and implement necessary changes in future planning efforts.
- Assembled creative and innovative event attractions based on internal capabilities.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
- Coordinated florists, photographers, and musicians for events.
- Enhanced attendee experience through careful selection of venues and catering providers.
- Maximized sponsorship opportunities through targeted outreach efforts and persuasive communication skills.
- Collaborated with sponsors to secure funding and support for high-profile events.
- Coordinated with sales and marketing teams to publicize and promote events.
- Prepared invitations to send out to guest lists.
- Created detailed timelines and budgets for events to meet all deadlines.
- Coordinated travel and accommodations for event attendees.
- Utilized social media to promote events and increase attendance.
- Developed and distributed event surveys to gather feedback and assess event success.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Oversaw event registration process by collecting and tracking attendee information.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Developed creative themes for events and created related activities to engage attendees.
Executive Assistant
Cochrane Supply & Engineering
10.2017 - 04.2022
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Took notes and dictation at meetings.
Human Resources Generalist
Cochrane Supply & Engineering
10.2017 - 04.2022
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Facilitated criminal background check process for new hires.
- Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Improved operational processes resulting in productivity increase in HR department.
- Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
- Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
- Provided guidance on career growth plans for individual employees based on their aspirations, skills assessments results and organizational needs.
- Improved organizational culture and morale through the implementation of employee engagement initiatives.
- Reduced employee turnover by creating a comprehensive onboarding program for new hires.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Developed and coordinated employee training programs to improve productivity and performance.
Receptionist
Cochrane Supply & Engineering
05.2017 - 10.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
Receptionist
The Huntington Group
01.2012 - 05.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Diploma -
Hazel Park High School
Hazel Park, MI06.2005
Skills
- Guest Relations
- Team leadership and supervision
- On-site Execution
- Schedule Management
- Client meetings
- Deadline Management
- Guest Management
- Team mentorship
- Event Marketing
- Social Media Management
- Vendor Management
- Budgeting and finance
- Transportation and logistics planning
- Event Billing
- Vendor and contract negotiations
- Vendor coordination
- Talent Recruitment
- Entertainment management
- Continuous Improvement
- Event Evaluation
- Catering Coordination
- Travel Coordination
- Promotional advertising
- Post-event Analysis
- Event Planning
- Events logistics management
- Decision-Making
- Scheduling
- Time Management
- Special events planning
- Event Budgeting
- Business Administration
- Microsoft Office
- Event Registration Management
- Marketing
- Meeting planning
- Attendee Relations
- Contract Negotiation
Timeline
Event Manager
Cochrane Supply & Engineering
04.2022 - Current
Executive Assistant
Cochrane Supply & Engineering
10.2017 - 04.2022
Human Resources Generalist
Cochrane Supply & Engineering
10.2017 - 04.2022
Receptionist
Cochrane Supply & Engineering
05.2017 - 10.2017
Receptionist
The Huntington Group
01.2012 - 05.2017
Diploma -
Hazel Park High School
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