MYLISSA SIMMONS

• function as an active team member within the production line by maintaining quality specifications, inputting manufacturing data, viewing SOP’s, and maintaining operation of various equipment and machinery depending upon the department’s job specifications.
  • accurately meet production schedules, verify materials when needed, and to troubleshoot and report issues when they arise.
  • maintain a clean and safe environment at all times by following good housekeeping practices
  • Safety awareness in daily work to ensure a safe work environment at all times.
  • Act as an effective team member to communicate daily tasks and instructions.
  

● Create quality measurements to track improvement in products

● Execute quality improvement testing and activities

● Develop quality assurance standards and company processes

● Adhere to industry quality and safety standards

● Ensure products meet customer expectations and demand

● Create reports documenting errors and issues for fixing

● Work closely with the development team to improve existing products

● Maintain standards for reliability and performance of production

● Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting

loan.

● Reviewed loan agreements to verify completeness and accuracy according to applicable policies.

● Recruited, interviewed and hired new workers offering valuable expertise and skills to lending department.

● Performed daily maintenance of loan applicant database.

● Met with applicants to obtain information for loan applications and answer questions about processes.

● Supervised and trained team members to provide exceptional service, driving retention and satisfaction.

● Received, evaluated and scanned in all new inventory, updated computer database and proactively resolved

any variances.

● Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.

● Directed customer communication to appropriate department personnel and offered information to resolve

inquiries, boosting customer satisfaction.

● Entered invoice data into company database and updated details, including customer contacts and delivery

dates to keep information current.

● Demonstrated proficiency in telephone and front-desk reception within a high volume environment

● Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying

collateral and scanning documents for inter-departmental use.

● Kept thorough records of service actions and customer information.

● Corresponded with customers via phone and email to direct customers to specific staff, answer general

questions and provide excellent customer service through problem-solving.

● process DNR paperwork for titles

● process paperwork for marine motors(yamaha,mercury etc)

● Made copies, sent faxes and handled all incoming and outgoing correspondence.

● Administered customer service by answering phones, responding to questions and requests, facilitating

internal communications and overseeing reception.

● Compiled and uploaded files into records management system.

● Increased customer satisfaction by greeting visitors promptly and professionally.

• Promoted loyalty programs to encourage repeat business.
• Maintained cleanliness of lobby area throughout shift.
• Greeted guests and provided information regarding hotel services, amenities, and local attractions.
• Coordinated transportation arrangements for guests as needed.
• Handled customer complaints professionally and efficiently.
• Provided assistance to guests throughout their stay.
• Assisted guests with check-ins and check-outs in a timely manner.
• Monitored security cameras to ensure safety of customers and staff.
• Responded promptly to inquiries regarding availability of rooms and rates.
• Verified reservations by phone or in person.

• Generated reports summarizing case progress for internal use.
• Scanned physical documents into electronic format for storage in a secure database system.
• Conducted interviews with potential witnesses to obtain statements relevant to pending cases.
• Coordinated travel arrangements for attorneys attending out-of-town conferences or depositions.
• Performed basic bookkeeping duties including tracking payments received from clients.
• Organized exhibits for trial proceedings.
• Assisted with document production and deposition preparation.
• Processed incoming mail on a daily basis.
• Greeted clients upon arrival at office and provided assistance as needed.
• Updated databases with new information received from attorneys or clients.
• Maintained client confidentiality in all matters.