Mylo Jones
Las Vegas,NV
Summary
Administrative professional with a strong focus on building positive relationships among clients, staff, and management. Exceptional communication skills complemented by expertise in complex problem-solving and conflict resolution. Proven ability in resource allocation and effective schedule management.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Metlife
Las Vegas, Nevada
10.2025 - Current
- Assisted customers with inquiries and provided comprehensive product information.
- Resolved complaints through effective communication and problem-solving techniques.
- Educated customers on service features and promotions to improve satisfaction.
- Maintained detailed records of customer interactions in the database system.
Administrative and Personal Assistant
BLSG Trucking and Logistics
12.2020 - Current
- Manage office administration, including onboarding new hires, client relations, and dispatch support
- Provide executive assistance to the CEO, handling scheduling, travel coordination, and personal tasks
- Coordinate logistics for drivers across 12 states, ensuring efficiency and timely operations
Personal Assistant
Jetsetter Consultants
Los Angeles, California
03.2015 - 07.2020
- Represented CEO in meetings with high-profile clients as second-in-command.
- Coordinated planning and execution of multi-million-dollar events across Los Angeles.
- Managed daily personal and professional logistics, including scheduling and family needs.
Education
Associates Of Arts - Biology
College Of Southern Nevada
Las Vegas, NVSkills
- Data analysis
- Customer service
- Problem solving
- Effective communication
- Team collaboration
- Project management
- Member account management
- Courteous demeanor
- Dispute resolution
- Relationship building
- Brand representation
Timeline
Customer Service Representative
Metlife
10.2025 - Current
Administrative and Personal Assistant
BLSG Trucking and Logistics
12.2020 - Current
Personal Assistant
Jetsetter Consultants
03.2015 - 07.2020
Associates Of Arts - Biology
College Of Southern Nevada