Mylz Love
Ocean Springs,MS
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Specialist
Goodyear Tire & Rubber
10.2022 - Current
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Used Microsoft Office to research customer accounts to determine whether credits or adjustments needed to be made.
- Trained and mentored crew members/staff
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Networking and attending industry events.
- Researched, analyzed and solved marketing and strategy concerns through personalized approach.
Inventory Specialist
Leslie’s Pools
03.2021 - 08.2021
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Created and enforced detailed organization processes to increase quality and service standards.
Distributor
EVERSANA
07.2020 - 02.2021
- Maintained positive relationships with customers to promote continued business opportunities.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Communicated regularly with dispatcher for delivery route details and changes.
- Delivered orders to customers to drive full satisfaction.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Package handler
FedEx:Ground
04.2020 - 07.2020
- Responsible for physically loading and unloading packages by hand, including placing, pushing, lifting, carrying and pulling the item in an efficient and safe manner.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed, and loaded packages into correct trucks.
Associate
Marshall’s
03.2016 - 01.2019
- Being an associate, I had to greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
- I also had to train new associates, manage multiple sections of the store, and come up with strategies to get max out of the resource we had.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
Education
High School Diploma -
St. Martin High School
05.2016
Associate of Science -
Mississippi Gulf Coast Community College
05.2019
Data Analysis
Coursera
11.2023
Skills
- Problem Solver
- Inventory Coordination
- Relationship Building
- Team Collaboration
- Strategic Analysis
- AutoCAD competent
- Time Manager
- Proficient with Microsoft Word, Power Point, and Excel
- Documentation Management
- Strong Work Ethic
Timeline
Specialist
Goodyear Tire & Rubber
10.2022 - Current
Inventory Specialist
Leslie’s Pools
03.2021 - 08.2021
Distributor
EVERSANA
07.2020 - 02.2021
Package handler
FedEx:Ground
04.2020 - 07.2020
Associate
Marshall’s
03.2016 - 01.2019
High School Diploma -
St. Martin High School
Associate of Science -
Mississippi Gulf Coast Community College
Data Analysis
Coursera
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