Mymesha Stewart
Fort Wayne,United States
Summary
Ambitious Enrollment Specialist with exemplary listening and communication skills. Adept at planning, organizing and facilitating enrollment process. Dedicated to keeping customers happy and maximizing employee participation.
Overview
1
1
year of professional experience
Work History
National Enrollment Specialist
College Internship Program
08.2022 - Current
- Communicated effectively via telephone, email and in person with prospective customers.
- Managed over 55 customer calls per day.
- Understood and thoroughly explained services provided to customers and potential customers.
- Updated, entered and reviewed customer data.
- Reviewed statistic enrollment data and prepared reports.
- Met or exceeded enrollment and retention goals consistently.
- Finalized sales and collected necessary deposits.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Collaborated with cross-functional teams to identify and address customer needs
- Managed customer accounts to secure customer satisfaction and repeat business
- Negotiated contracts with clients and developed relationships with key personnel
- Utilized CRM software to manage customer accounts and track performance metrics
- Generated new leads through networking and attending industry events
- Developed and implemented sales strategies to increase profits
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals
- Attended monthly sales meetings and quarterly sales trainings
- Kept detailed records of daily activities through online customer database
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
Digital Media Director
House Of God
05.2022 - 04.2023
- Sourced photos and managed assets library and copyrights.
- Worked with team to resolve technical issues when posting, customizing and adjusting content or applications.
- Monitored brand and content consistency across digital channels.
- Spearheaded online communications strategy development through collaboration with team and decision-makers.
- Coordinated online presence using web tools and social media channels.
- Directed marketing projects through conceptual planning, schedule management and final implementation.
- Created printed marketing materials designed to drive campaigns.
Education
Bachelor Of Arts - Child Development
Indiana Institute of Technology
Fort Wayne, IN07.2022
Skills
- Provider Relations
- Application Verification
- Data Entry Skills
- Professional Consultations
- Marketing Strategy Development
- Enrollment Coordination
- Client Advocacy
- Administrative Support
- Product and Service Sales
- Sales Proficiency
- Customer Success Management
- MS Office
- Google Workspace
Timeline
National Enrollment Specialist
College Internship Program
08.2022 - Current
Digital Media Director
House Of God
05.2022 - 04.2023
Bachelor Of Arts - Child Development
Indiana Institute of Technology
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