Myneshia Banks
Houston
Summary
Driven to exceed sales targets, I leveraged customer relationship building and strategic sales development at Silver Eagle Distributors, achieving top performer status through exceptional service and upselling techniques. My interpersonal skills enhanced client satisfaction, while my adeptness at identifying high-potential accounts spurred revenue growth. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
16
16
years of professional experience
Work History
Sales Representative
Silver Eagle Distributors
11.2014 - 01.2024
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Attended trade shows to represent company products, generate leads, and network with potential clients.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Trained and mentored new sales representatives.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Work with convenient stores, bars, restaurant's.
- Open up new accounts surrounding areas.
- Assisted customers with inventory management responsibilities (product's availability/new products placement.
Merchandiser
Acosta Sales & Marketing
08.2009 - 11.2014
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
Direct Support Professional
Richmond State Supported Living Center
06.2008 - 08.2009
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Education
High School Diploma -
Lamar Cons High School
Rosenberg, TX05.1994
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Sales strategy development
- Product and Service Sales
Timeline
Sales Representative
Silver Eagle Distributors
11.2014 - 01.2024
Merchandiser
Acosta Sales & Marketing
08.2009 - 11.2014
Direct Support Professional
Richmond State Supported Living Center
06.2008 - 08.2009
High School Diploma -
Lamar Cons High School
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