Hi, I’m
Mynia Bowers
Ft. Washington,MD
Summary
Technology-oriented individual delivers product fixes and troubleshoot technical problems quickly. A confident Customer Support Engineer with expertise in help desk environments assisting customers while promoting efficiency, respect and patience.
Overview
12
years of professional experience
1
Certification
Work History
Department of Justice
Driver
06.2022 - Current
Job overview
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Transported mail and items to specified DOJ buildings safely and on-time.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
AutoZone
Commercial Driver
07.2019 - 06.2022
Job overview
- Collected payments for goods delivered or unloaded.
- Logged deliveries, drop-off times and special conditions in system.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Delivered goods and services to customers on time and in excellent condition.
Inova Hospital of Fairfax
Patient Transporter
07.2017 - 07.2019
Job overview
- Removed deceased patients from units to transport to morgue.
- Lifted patients to move off beds, examination tables or stretchers.
- Picked up requested orders to move equipment and supplies to assigned treatment areas.
- Maintained schedules by delivering patients safely and on time to procedure rooms.
Safeway
Clerk
03.2013 - 07.2017
Job overview
- Trained staff members to perform work activities and use computer applications.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Organized, tagged and displayed new products for customers.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
Career Technical InstituteWashington, DC
Help Desk Professional
01.2022
Skills
- Computer Repair
- Microsoft
- Troubleshooting
- Customer Service
- Adobe
- Graphic Design
- Troubleshooting
- Digital Art
- Sales
- Recalls
- Inventory
- Hardware Repair
Certification
CompTIA Security+
Timeline
Driver
Department of Justice
06.2022 - Current
Commercial Driver
AutoZone
07.2019 - 06.2022
Patient Transporter
Inova Hospital of Fairfax
07.2017 - 07.2019
Clerk
Safeway
03.2013 - 07.2017
Career Technical Institute
Help Desk Professional
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