Mynia Sims
Clinton Township,MI
Summary
Proven track record in enhancing customer satisfaction and streamlining documentation processes at Great Start Maternal Infant Health Program. Expert in QuickBooks and adept in clerical support, I significantly improved office efficiency. My positive attitude and exceptional verbal communication skills have consistently elevated team performance and customer service standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clerical Support Associate
Great Start Maternal Infant Health Program
05.2022 - 07.2024
- Prepared and edited documents to produce precise, accurate and professional communication.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
Cashier
KFC/ Long John Silver Restuarant
09.2021 - 02.2022
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Cashier
Jungle Java
01.2020 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
Cashier
Taco Bell Restaurant
12.2018 - 01.2020
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Arts - Social Work
Wilberforce University
Wilberforce, OH05.2026
High School Diploma -
Dakota High School
Macomb, MI06.2021
Skills
- Calendar Management
- Clerical Support
- Customer Service
- Mail handling
- Meeting planning
- Event Planning
- Positive Attitude
- QuickBooks expert
- Verbal Communication
Certification
- CPR Training
Additional Information
- Resident Assistant July 2024 - Current
- President of Peer Mentoring Program July 2023 - Current
- President of Women's organization "Sisters of the Soul" January 2024 - Current
- Vice President of Student Ambassador Program September 2022 - April 2024
Timeline
Clerical Support Associate
Great Start Maternal Infant Health Program
05.2022 - 07.2024
Cashier
KFC/ Long John Silver Restuarant
09.2021 - 02.2022
Cashier
Jungle Java
01.2020 - 03.2020
Cashier
Taco Bell Restaurant
12.2018 - 01.2020
Bachelor of Arts - Social Work
Wilberforce University
High School Diploma -
Dakota High School
- CPR Training
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