Myonna Griffin
Cincinnati,Ohio
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Gilligan Oil Company
- Suggesting information about other products and services
- Perform opening and closing procedures, including counting cash drawers and preparing deposits
- Monitor fuel pumps and respond to customers’ needs or inquiries, assisting with pump operation as necessary
- Conduct inventory checks to ensure product availability and order stock as needed, including special customer requests
- If applicable, prepare and serve food items according to health and safety regulations, including managing expiration dates and food quality
- Handle emergencies calmly, including equipment malfunctions or spills, and report incidents according to company protocol.
ON Stocker Associate
Walmart
12.2023 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Reporting issues to warehouse managers, supervisors, and appropriate personnel
- Maintain cleanliness in the storeroom, especially when working with food products
- Update product pricing labels as directed.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
Server
Cracker Barrel
05.2023 - 01.2024
- Take food and beverage orders accurately and efficiently using the POS system
- Relay orders to the kitchen and bar staff promptly and ensure timely delivery of food and drinks
- Anticipate guests' needs throughout the dining experience and provide attentive service to ensure satisfaction
- Process payments, handle cash, and reconcile receipts at the end of each shift
- Maintain cleanliness and organization of dining areas, including tables, chairs, and condiment stations
- Adhere to food safety and sanitation standards to ensure a clean and hygienic environment for guests.
Education
Bachelor of Social Work -
University of Cincinnati
05.2028
Completion of program -
Jobs For Cincinnati Graduates
07.2022
Honors Diploma -
Winton Woods Highschool
05.2022
Skills
- Problem-solving
- Leadership
- Cash handling
- Customer Service
- Knowledge of point-of-sale-systems and restaurant equipment
- Professionalism
- Attention to detail
- Active Listening
- Critical Thinking
Timeline
ON Stocker Associate
Walmart
12.2023 - 04.2024
Server
Cracker Barrel
05.2023 - 01.2024
Customer Service Representative
Gilligan Oil Company
Bachelor of Social Work -
University of Cincinnati
Completion of program -
Jobs For Cincinnati Graduates
Honors Diploma -
Winton Woods Highschool
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