Myra Boykin - Patient Care Technician / Unit Coordinator - Adventhealth Waterman

Summary

Dedicated Patient Care Technician / Unit Coordinator with strong clinical and administrative expertise. Skilled in managing patient records, coordinating appointments, and navigating electronic health systems to support efficient unit operations. Committed to delivering high‑quality patient care, exceptional customer service, and maintaining organized, reliable workflow. As the co‑chair of Shared Governance, I lead monthly team meetings and collaborate with staff to improve communication, streamline processes, and enhance the overall patient experience. Highly organized, proactive, and dependable, bringing a collaborative, solutions‑focused approach to every role.

Overview

1

Certification

6

years of professional experience

Work History

Patient Care Technician / Unit Coordinator

Adventhealth Waterman

Tavares, 32778

05.2025 - Current

Lead Patient Care Technician / Unit Coordinator overseeing front‑desk operations, patient record updates, appointment scheduling, and admission, transfer, and discharge paperwork.
Assisted patients with daily living activities including bathing, grooming, dressing, and mobility.
Managed a daily patient assignment, ensuring completion of ADLs, scheduled procedures, and appointments.
Operated office equipment including fax machines, printers, and multi‑line phone systems.
Supported healthcare staff with administrative tasks and accurate document preparation.
Communicated effectively with patients, families, and medical personnel to support smooth unit operations.
Entered patient information accurately into electronic health record systems.
Monitored and documented vital signs, promptly reporting changes to nursing staff.
Observed and reported unusual symptoms or changes in patient condition to the charge nurse.
Maintained a clean, safe, and organized environment for patients and staff.
Responded promptly to call lights and patient needs.
Provided emotional support and encouraged positive patient interactions.

Certified Nursing Assistant/Temp Patient Concierge

Solaris Healthcare Waterman

Tavares, Florida

09.2020 - 04.2025

Temporary Patient Concierge Supported new admissions by greeting patients, orienting them to the unit, and assisting nurses with admission paperwork. Completed accurate inventories of patient belongings to ensure an organized and safe transition into care.

Certified Nursing Assistant Provided care for 10–20 residents across day and night shifts, assisting with ADLs such as bathing, dressing, grooming, toileting, and mobility. Performed safe transfers and ambulation, supported meals and feeding, and assisted with basic wound care under nursing supervision. Maintained a clean environment and documented care to support continuity and quality

Education

AdventHealth Inpatient Rehab — On‑the‑job Training

High School diploma -

Tavares High School

06-2020

Skills

Customer service and communication
Problem resolution
Electronic health records management
Appointment scheduling
Medical terminology expertise
Multi-line phone systems operation
Document preparation

Organizational skills
Self-motivation
Attention to detail
Adaptability and flexibility
Reliability and trustworthiness
PPE usage