Myra Carter
Aiken,SC
Summary
Proven expertise in bank reconciliation and payroll processing, demonstrated through strategic financial management at Napier Funeral Home, Inc. Exhibits problem-solving abilities and maintains high confidentiality, ensuring trust and integrity in all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
45
45
years of professional experience
Work History
Office Bookkeeper
Napier Funeral Home, Inc.
04.1988 - 10.2022
- Optimized office efficiency by creating well-organized filing systems for easy access to essential documents.
- Contributed to budget development by providing accurate financial data and forecasting future expenses.
- Prepared detailed financial statements for review by senior management, including balance sheets, income statements, and cash flow statements.
- Assisted in payroll processing, ensuring timely disbursement of wages while maintaining accuracy in deductions and withholdings.
Cashier
Habitat for Humanity
07.2019 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
Southern Bank & Trust / South State Bank
06.2007 - 12.2017
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Customized support strategies for high-priority clients to ensure their specific needs were met.
- Handled sensitive information with discretion while maintaining confidentiality of executive correspondence, financial records, and personnel matters.
- Increased efficiency in handling incoming communications by screening calls, emails, and mail to prioritize urgent matters for executive attention.
- Maintained professional relationships with clients and vendors by acting as primary point-of-contact for executive-level inquiries or concerns.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Updated and maintained confidential databases and records.
- Took notes and dictation at meetings.
Church Treasurer
Shiloh Baptist Church, Inc.
01.1992 - 03.2017
- Preserved church cash and invested surplus funds.
- Assisted clergy members in evaluating potential grant opportunities to fund special projects or initiatives.
- Instituted cost-saving measures that positively impacted overall church financial health without compromising quality or mission effectiveness.
- Remodeled the accounting system to enhance efficiency in managing church finances accurately and transparently.
Executive Administrative Assistant
Aiken County National Bank / Carolina First Bank
10.1987 - 06.2007
- Reduced wait times for customers by efficiently handling high volumes of calls and resolving issues quickly.
- Participated in regular training sessions to stay up-to-date on industry trends, regulatory changes, and product offerings.
- Assisted customers in navigating online banking platforms, improving their overall digital banking experience.
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Transcribed phone messages and relayed to appropriate personnel.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Strengthened relationships with clients through attentive service and prompt issue resolution.
- Collated and distributed agendas and minutes for all executive meetings.
- Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
- Maintained strict confidentiality of sensitive information, safeguarding company and client data.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Took notes and dictation at meetings.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled confidential and sensitive information with discretion and tact.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Human Resources Associate
Farmers & Merchants Bank / C&S National Bank of SC
05.1977 - 10.1987
- Reduced time spent on repetitive tasks through automation of HR processes, allowing more focus on strategic initiatives.
- Handled sensitive information discreetly while maintaining confidentiality and trust amongst employees.
- Gathered personnel records from employees from each department.
- Managed benefits administration, ensuring timely enrollment and accurate record-keeping for all employees.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Education
High School Diploma -
Aiken High
Aiken, SC06-1977
Skills
- Bank Reconciliation
- Tax Preparation
- Customer Relations
- Financial Recordkeeping
- Payroll Preparation and Processing
- Microsoft Excel
- Data Entry
Timeline
Cashier
Habitat for Humanity
07.2019 - 07.2020
Customer Service Representative
Southern Bank & Trust / South State Bank
06.2007 - 12.2017
Church Treasurer
Shiloh Baptist Church, Inc.
01.1992 - 03.2017
Office Bookkeeper
Napier Funeral Home, Inc.
04.1988 - 10.2022
Executive Administrative Assistant
Aiken County National Bank / Carolina First Bank
10.1987 - 06.2007
Human Resources Associate
Farmers & Merchants Bank / C&S National Bank of SC
05.1977 - 10.1987
High School Diploma -
Aiken High
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