Adept at transforming office operations, I significantly enhanced operational efficiency and customer satisfaction at Friends Heating and Cooling. My expertise in office management and organizational skills led to a notable expansion from 25 to 70 employees. I excel in fostering team productivity and maintaining rigorous financial compliance, demonstrating both hard and soft skills essential for high-stakes environments.
In my role as office manager in this company, we grew from 25 employees to 70 employees and I was over all the office duties. I handled payroll, AR, AP, Human Resources, and various and other sundry tasks that come with running an office. I insisted on the owners retaining qualified accountants for me to deliver my accounts to monthly in order to make sure we stayed compliant on all tax fronts, though I was responsible for getting the files delivered to them on time and following through on the necessary steps to remain compliant. I am self motivated, love to solve problems, but as we grew, it became more and more difficult for me to handle it all alone. I was begging for an assistant, but the owners just seemed to think all I needed was more money. I was going to work at 5:30 every morning and working till 7 or 7:30 every evening and it started to wear me down physically, so I had no choice but to quit. It broke my heart, but l had to give it up or I was going to be in major trouble.
In my role as office manager in this company, we grew from 25 employees to 70 employees and I was over all the office duties. I handled payroll, AR, AP, Human Resources, and various and other sundry tasks that come with running an office. I insisted on the owners retaining qualified accountants for me to deliver my accounts to monthly in order to make sure we stayed compliant on all tax fronts, though I was responsible for getting the files delivered to them on time and following through on the necessary steps to remain compliant. I am self motivated, love to solve problems, but as we grew, it became more and more difficult for me to handle it all alone. I was begging for an assistant, but the owners just seemed to think all I needed was more money. I was going to work at 5:30 every morning and working till 7 or 7:30 every evening and it started to wear me down physically, so I had no choice but to quit. It broke my heart, but l had to give it up or I was going to be in major trouble.