Myra Castillo
Registered Nurse
Jacksonville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Nurse, Progressive Care Unit
Baptist Medical Center
04.2023 - Current
- Provided comprehensive care to patients with neurological conditions specifically stroke cases, by closely monitoring patient's neurological status, vital signs and responses to treatments.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Exemplified teamwork through close collaboration with colleagues, offering assistance during challenging situations, and fostering a positive work culture.
Telephone Triage Nurse
ExlService Philippines, Inc.
05.2022 - 02.2023
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Reduced emergency room visits by effectively assessing patient symptoms and recommending appropriate care plans.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Refilled patient prescriptions in compliance with Illinois and federal laws and regulations to meet patient treatment plan recommendations.
- Documented patient care with electronic medical record and distributed relevant information to other medical providers to update diagnostic and treatment plans.
Registered Nurse, Medical-Surgical Unit
Makati Medical Center
10.2019 - 04.2022
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Education
Bachelor of Science - Nursing
Manila Adventist Medical Center And Colleges, Inc.
Pasay City, Philippines03.2009
Skills
- Basic Life Support (BLS)
- Advanced Cardiovascular Life Support (ACLS)
- Critical Thinking
- Assessment Skills
- Monitoring Vital Signs
- Central Line Care
- Intravenous therapy
Certification
- Stroke Certified Registered Nurse (SCRN)
Languages
Filipino
Native or Bilingual
Timeline
Registered Nurse, Progressive Care Unit
Baptist Medical Center
04.2023 - Current
Telephone Triage Nurse
ExlService Philippines, Inc.
05.2022 - 02.2023
Registered Nurse, Medical-Surgical Unit
Makati Medical Center
10.2019 - 04.2022
Bachelor of Science - Nursing
Manila Adventist Medical Center And Colleges, Inc.
Similar Profiles
Deberah LindseyDeberah Lindsey
Patient Care Technician at Baptist Health System-Baptist Medical CenterPatient Care Technician at Baptist Health System-Baptist Medical Center
Maribel CortezMaribel Cortez
Wound Care and Ostomy Nurse at Baptist Health System-Baptist Medical CenterWound Care and Ostomy Nurse at Baptist Health System-Baptist Medical Center
Vanessa JamesVanessa James
Patient Care Assistant at Baptist Health System-Baptist Medical CenterPatient Care Assistant at Baptist Health System-Baptist Medical Center