Myra Daves
Tucson,AZ
Summary
Results-driven Information Technology Management professional with a proven track record in enhancing productivity and efficiency. Recognized for fostering an empathic and supportive organizational culture that encourages adaptability and mentorship among team members. Core competencies include strategic planning, risk management, and effective stakeholder communication, leading to successful project outcomes.
Overview
15
15
years of professional experience
Work History
SCRUM MASTER
Starbucks Coffee Company
10.2022 - Current
- Created and facilitated training for agile methodologies and time management
- Influenced SCRUM teams to effectively prioritize the work and breakdown the work more efficiently to increase estimation accuracy
- Supported team members in having difficult conversations with other members to successfully lead the team past the storming phase
- Created an open and inviting environment for team members
- Helped the teams to establish an effective backlog hierarchy
OWNER OPERATOR
An Cailleach Casta Apothecary
04.2015 - Current
- Created and implemented a unique marketing strategy to set the business apart from other Vendors at fairs and events
- Focused product production on items that brought a high value to consumers and their unique needs
PROJECT MANAGER
Starbucks Coffee Company
07.2021 - 10.2022
- Supported business critical projects, providing structure and processes to ensure compliance with jurisdictional enforcements as well as provide high value tools and resources to ensure retail partners felt supported and prepared resulting in an overall increase in output from the team
- Engaged across the larger business unit to gain valuable insight to lead the creation of impactful changes made to our PMO tools, templates, and training, while adding new material that will drive project management capability and success across multiple roles
- Created and implemented thoughtful research strategies to support innovative approaches to projects which helped tell an engaging and powerful story in multiple presentations
STORE MANAGER
Starbucks Coffee Company
06.2010 - 07.2021
- Received Multiple Awards during tenure including Manager of the Quarter, Spirit of Starbucks, Bravo, and Team Bravo
- Cultivated a strategic alliance with our partners in Mexico, providing detailed analysis, specific training, and supported augmenting production patterns to increase speed
- Created, implemented, and ensured completion of training in a corporate environment, including creation of presentations and facilitation
- Authored and implemented a generic Project Plan for use by Store Managers to streamline the New Hire process, now available Nationwide
Education
Prosci Certified Change Management Practitioner -
Prosci
12.2023
SCRUM MASTER CERTIFIED -
SSGI
02.2023
ICAGILE CERTIFIED PROFESSIONAL IN AGILE PROJECT & DELIVERY MANAGEMENT -
SoftEd (Starbucks Talent Lab)
06.2022
LUMA CERTIFIED PRACTITIONER -
SoftEd (Starbucks Talent Lab)
06.2022
CERTIFIED PROJECT MANAGER -
University of Washington
12.2021
Skills
- Mentoring and Coaching
- Empathy and emotional intelligence
- Scrum framework expertise
- Stakeholder management
- Agile coaching
- Project Management
- Agile approach and methodology
- Risk management
- Microsoft 365, SharePoint, Smartsheet
- Microsoft Project, Jira, OnePlan
- Team Building
- Presentation skills
- Requirements gathering
- Retrospective analysis
- Project planning and development
- Advanced problem solving
- Planning and scheduling
- Root-cause analysis
Outsideinterestsandactivities
- DIY Home Repair Specialist
- Photography
- Apothecary Arts
- Celtic History
- World Travel
References
References available upon request.
Timeline
SCRUM MASTER
Starbucks Coffee Company
10.2022 - Current
PROJECT MANAGER
Starbucks Coffee Company
07.2021 - 10.2022
OWNER OPERATOR
An Cailleach Casta Apothecary
04.2015 - Current
STORE MANAGER
Starbucks Coffee Company
06.2010 - 07.2021
Prosci Certified Change Management Practitioner -
Prosci
SCRUM MASTER CERTIFIED -
SSGI
ICAGILE CERTIFIED PROFESSIONAL IN AGILE PROJECT & DELIVERY MANAGEMENT -
SoftEd (Starbucks Talent Lab)
LUMA CERTIFIED PRACTITIONER -
SoftEd (Starbucks Talent Lab)
CERTIFIED PROJECT MANAGER -
University of Washington
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