Myra Davila
Property Manager
San Antonio,TX
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Lender/Investor Relations Specialist
3CM Multifamily
San Antonio, TX
06.2021 - Current
- Developed and deepened client relationships to cement profitable partnerships.
- Serve as investor relations liaison – fielding questions, providing pertinent documents, maintaining deadlines and preparing quality files that meet organization goals and objectives
- Created quarterly and monthly reports on trends and fiscal year-end losses for bank requirements and investor reports.
- Monitored all incoming contracts and service agreements for correct pricing and information for capital expense projects throughout the 21 properties
- Assessed data and information to verify entry, calculation and billing code accuracy.
- Sent out dividend checks to over 100 shareholders, and contractors monthly, quarterly and yearly.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Collect statistics and other data from management or others as requested by the President, and report back to the President as directed.
- Serve as point of contact for inquiries from management, clients, vendors, or others.
Community Manager
Wehner Multifamily Management
San Antonio, TX
08.2020 - 06.2021
- Minimized vacancy periods by collaborating with staff to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Assessed property every Monday, compiled information and wrote reports regarding findings for submission to Regional Manager.
- Followed up on delinquent tenants and coordinated collection procedures.
- Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Community Manager
Catalyst Multifamily
San Antonio, TX
04.2019 - 08.2020
- Effectively managed team of 9 employees, including maintenance and activities personnel.
- Supervised facilities and services for 350-resident apartment community.
- Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
- Monitored progress of rehabs and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Solicit bids, contract vendors, and approve sub-contracts for maintenance repairs and other building projects
- Maintain a comprehensive working knowledge of all aspects of leasing units and leasing documents in accordance with Company and Fair Housing guidelines.
- Physically walk and inspect community on a daily basis to address issues and verify standards.
- Monitor resident satisfaction in person or through follow-up calls to ensure a positive living experience.
- Ensure efficient and courteous response to all resident requests.
Assistant Community Manager
Falkin Platnick Realty Group
San Antonio, TX
12.2017 - 03.2019
- Received and processed resident payments, and updated system accounts with latest information.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Resolved tenant issues quickly and increased tenant retention by 80%.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Increased office organization by creating filing systems and managing confidential information carefully.
- Met with residents to gather information and develop effective solutions.
- Assist Property Manager in control of property expenses.
- Screen applicants, process applications and conduct appropriate credit checks in accordance with organization’s policies and procedures.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Showed apartments to potential tenants and answered questions regarding community.
Education
Bachelor of Arts - Criminal Justice
St. Mary's University
San Antonio, TX 01.2011 - 05.2015
Master of Arts - Public Administration
The University Of Texas At San Antonio
San Antonio, TX 05.2019 - Current
Skills
Yardi
Property tours and inspections
Facility repair reporting
Onsite Software
Microsoft Office
Bluemoon
Fair Housing Regulations
Bilingual
Tenant and eviction laws
Customer service-focused
Staff Management
Spanish
(Advanced)
Timeline
Lender/Investor Relations Specialist
3CM Multifamily
06.2021 - Current
Community Manager
Wehner Multifamily Management
08.2020 - 06.2021
Master of Arts - Public Administration
The University Of Texas At San Antonio
05.2019 - Current
Community Manager
Catalyst Multifamily
04.2019 - 08.2020
Assistant Community Manager
Falkin Platnick Realty Group
12.2017 - 03.2019
Bachelor of Arts - Criminal Justice
St. Mary's University
01.2011 - 05.2015