Myra Herzog
Dayton,MN
Summary
Attentive shift leader with several years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Unit Shift Coordinator, RN
North Memorial Health Hospital
Robbinsdale, MN
03.2001 - Current
- Performed full-time charge nurse duties, including coordination of TNICU patient flow, staffing management, and serving as a resource to all nursing staff.
- Enforced company policies consistently among all staff members.
- Supervised the day-to-day operations of the shift team, delegating tasks as needed.
- Resolved patient and family complaints in a timely manner while maintaining a professional demeanor.
- Assisted with interviewing potential candidates for open positions on the shift team.
- Developed training programs for new employees and provided ongoing coaching and mentoring.
- Communicated effectively with staff and management regarding any changes or updates that needed to be implemented.
- Performed the primary functions of an RN in assessing, planning, implementing, and evaluating quality, compassionate care as appropriate to our patient population, both adult and pediatric.
- Performed patient and family teaching regarding medications and lifestyle changes necessary for recovery.
- Served as an advocate for patients and families, and as a liaison between the various disciplines involved in total patient care.
- Completed documentation based on department, institution policy, and state and national standards.
- Serve as secretary and as an active member of the Unit Council committee, focusing on bettering the morale, technical skills, and camaraderie of the TNICU staff.
- Evaluated and improved team and individual performance.
- Reviewed work for adherence to national quality standards and employer policy.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Trained new employees on company policies, operational procedures, and customer service standards.
Litigation Legal Assistant
Faegre and Benson
Minneapolis, MN
07.1990 - 08.1995
- Designed, organized, and maintained a one-million-page computerized document database for use in a national antitrust litigation.
- Prepared deposition, medical record and document summaries and indices.
- .Worked extensively in large-scale asbestos and breast implant litigation.
- Reviewed and organized case files, documents and legal materials.
- Conducted research on relevant laws, regulations and court decisions.
- Maintained contact with clients, vendors, witnesses and court personnel to obtain information or documentation as needed.
- Assisted attorneys with trial preparation including witness interviews and deposition summaries.
- Prepared discovery requests and responses.
- Analyzed work product and created document productions using database platforms and performing quality control reviews and revising or improving documents where appropriate.
- Consulted with attorneys and case teams to establish workflows supporting efficient document reviews.
- Obtained, reviewed, and summarized medical records at the direction of trial attorneys.
- Interviewed clients on interrogatories and recorded answers in writing, reviewing answers with attorneys and preparing answers in final form for submission.
- Responded to client calls and inquiries to deliver applicable information.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
Education
Bachelor of Science - Nursing
Bethel University
Roseville, MN06-2000
Legal Assistant Certificate
Minnesota Legal Assistant Institute
Wayzata06-1989
Bachelor of Arts - Speech/Communication
College of St. Catherine
St. Paul, MN06-1988
Skills
- Patient care
- Staff management
- Team coordination
- Conflict resolution
- Training development
- Quality assurance
Certification
- Certified Critical Care RN (CCRN) American Association of Critical Care
- Certified Neurology RN American Association of Neuroscience Nurses
- Stroke Certified RN American Association of Neuroscience Nurses
- Trauma Certified RN Board of Certification for Emergency Nursing
- Pediatric Advanced Life Support American Heart Association
- Adult Cardiovascular Life Support American Heart Association
Accomplishments
- Member: Bethel College Nursing Honor Society
Timeline
Unit Shift Coordinator, RN
North Memorial Health Hospital
03.2001 - Current
Litigation Legal Assistant
Faegre and Benson
07.1990 - 08.1995
Bachelor of Science - Nursing
Bethel University
Legal Assistant Certificate
Minnesota Legal Assistant Institute
Bachelor of Arts - Speech/Communication
College of St. Catherine
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