Myra Hicks
Judsonia,AR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Medical Screening Technician
Join Parachute
07.2022 - Current
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Collaborated with cross-functional teams to identify areas for process improvement and implement corrective actions.
- Monitored manufacturing processes for deviations from standard operating procedures, reporting discrepancies to management for timely resolution.
- Assisted in the development of product risk assessments, providing valuable input on potential hazards and their mitigation.
- Worked closely with production teams to address non-conformances, ensuring timely corrective actions were taken to prevent further occurrences.
- Supported audit preparation through research, analysis and presentation development.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Participated in ongoing professional development opportunities, staying up-to-date on changes within the field of quality assurance to better serve company objectives.
- Managed quality assurance initiatives.
Nationally Registered Medical Assistant
Unity Health - White County Medical Center
02.2019 - 04.2022
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Enhanced departmental collaboration by regularly liaising with medical, nursing, and administrative staff on pertinent patient matters.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Trained new hires on department procedures, policies, and software systems, ensuring consistent quality service delivery from all team members.
- Managed challenging situations effectively by remaining calm under pressure while resolving conflicts or addressing dissatisfied patients professionally.
- Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patients'' needs.
- Trained new staff on hospital processes and procedures.
Production Crew Trainer
Sonic Drive In
02.2016 - 02.2019
- Streamlined processes by identifying areas of improvement in the production line and implementing necessary changes.
- Studied crew members during work shift to provide feedback and guidance in improving performance
- Taught new team members correct procedures for all areas of operations.
- Reduced production errors with thorough training sessions for new hires and continuing education for existing staff.
- Trained other employees in customer service, food safety, and performance requirements.
Education
No Degree - Registered Medical Assistant
American Allied Health
Lowell09.2020
Skills
- Multitasking and Organization
- Heavy Lifting
- Analytical/Scientific Software
- Attention to Detail
- Data Analysis
- Materials Inspection
- Quality Control Management
- Test management
- Process Documentation
- Documentation And Reporting
- Cross-Functional Teamwork
- Effective Multitasking
Timeline
Medical Screening Technician
Join Parachute
07.2022 - Current
Nationally Registered Medical Assistant
Unity Health - White County Medical Center
02.2019 - 04.2022
Production Crew Trainer
Sonic Drive In
02.2016 - 02.2019
No Degree - Registered Medical Assistant
American Allied Health
Similar Profiles
Janet BogearJanet Bogear
Phlebotomist at Join ParachutePhlebotomist at Join Parachute
TANYA JACKSONTANYA JACKSON
Center Director of Operations at Join Parachute, LLCCenter Director of Operations at Join Parachute, LLC
AJ JohnsonAJ Johnson
Center Director at Join ParachuteCenter Director at Join Parachute